/* ============================================================
   TalkPro Solutions BPO — Enterprise Stylesheet
   ============================================================ */

:root{
  --navy-900:#03132e;
  --navy-800:#071b3d;
  --navy-700:#0d2851;
  --navy-600:#143a72;
  --blue-700:#0a55d6;
  --blue-600:#086bff;
  --blue-500:#2b80ff;
  --cyan-500:#00c2ff;
  --ink:#0f1c36;
  --ink-soft:#1f2c4a;
  --muted:#5a6a85;
  --muted-2:#8593aa;
  --line:rgba(7,27,61,.10);
  --line-2:rgba(7,27,61,.06);
  --soft:#f4f7fc;
  --softer:#fafbfe;
  --white:#ffffff;
  --gold:#c8a253;
  --shadow-sm:0 4px 14px rgba(7,27,61,.06);
  --shadow-md:0 14px 40px rgba(7,27,61,.10);
  --shadow-lg:0 28px 70px rgba(7,27,61,.16);
  --radius-sm:14px;
  --radius:20px;
  --radius-lg:28px;
  --container:1280px;
  --ease:cubic-bezier(.2,.8,.2,1);
}

*{box-sizing:border-box}
html{scroll-behavior:smooth;-webkit-text-size-adjust:100%}
body{
  margin:0;
  font-family:"Inter","Helvetica Neue",Arial,sans-serif;
  font-size:15.5px;
  line-height:1.65;
  color:var(--ink);
  background:#fff;
  overflow-x:hidden;
  -webkit-font-smoothing:antialiased;
  -moz-osx-font-smoothing:grayscale;
  font-feature-settings:"ss01","cv11","cv02","cv03","cv04";
  letter-spacing:.005em;
}
a{text-decoration:none;color:inherit}
img{max-width:100%;display:block}
button{font-family:inherit}

/* selection */
::selection{background:var(--navy-800);color:#fff}

/* Page transition loader */
.page-loader{
  position:fixed;inset:0;background:#fff;z-index:9999;
  display:grid;place-items:center;
  animation:loader .9s ease forwards;
}
.page-loader::before{
  content:"";width:42px;height:42px;border-radius:50%;
  border:3px solid rgba(8,107,255,.18);
  border-top-color:var(--blue-600);
  animation:spin .8s linear infinite;
}
@keyframes loader{
  0%{opacity:1;visibility:visible}
  85%{opacity:1}
  100%{opacity:0;visibility:hidden}
}
@keyframes spin{to{transform:rotate(360deg)}}

/* ============================================================
   TOP UTILITY BAR
   ============================================================ */
.topbar{
  background:var(--navy-900);
  color:#cfdcf3;
  font-size:13px;
  letter-spacing:.02em;
}
.topbar-inner{
  max-width:var(--container);
  margin:0 auto;
  padding:10px 32px;
  display:flex;align-items:center;justify-content:space-between;gap:16px;
}
.topbar-left{display:flex;gap:22px;flex-wrap:wrap}
.topbar-left span i{color:var(--cyan-500);margin-right:7px}
.topbar-right{display:flex;gap:18px;align-items:center}
.topbar-right span:not(.pill) i{color:var(--cyan-500);margin-right:7px}
.topbar .pill{
  display:inline-flex;align-items:center;gap:8px;
  padding:4px 11px;border-radius:999px;
  background:rgba(0,194,255,.12);
  color:#9be4ff;font-weight:600;letter-spacing:.04em;
}
.topbar .pill::before{
  content:"";width:6px;height:6px;border-radius:50%;
  background:var(--cyan-500);box-shadow:0 0 8px var(--cyan-500);
  animation:pulse 2s infinite;
}
@keyframes pulse{
  50%{opacity:.4;box-shadow:0 0 14px var(--cyan-500)}
}

/* ============================================================
   NAV
   ============================================================ */
.navbar{
  position:sticky;top:0;z-index:1000;
  background:rgba(255,255,255,.88);
  backdrop-filter:saturate(180%) blur(20px);
  -webkit-backdrop-filter:saturate(180%) blur(20px);
  border-bottom:1px solid var(--line-2);
  transition:padding .35s var(--ease), box-shadow .35s var(--ease), background .3s var(--ease);
}
.navbar::before{
  content:"";position:absolute;top:0;left:0;right:0;height:2px;
  background:linear-gradient(90deg,var(--navy-900) 0%,var(--blue-600) 35%,var(--cyan-500) 65%,var(--blue-600) 100%);
  background-size:200% 100%;
  animation:navshine 8s linear infinite;
  opacity:.85;
}
@keyframes navshine{
  0%{background-position:0% 0}
  100%{background-position:200% 0}
}
.navbar.scrolled{
  box-shadow:0 8px 30px rgba(7,27,61,.10);
  background:rgba(255,255,255,.96);
}
.navbar-inner{
  max-width:var(--container);
  margin:0 auto;
  padding:22px 32px;
  display:flex;align-items:center;justify-content:space-between;gap:28px;
  transition:padding .35s var(--ease);
}
.navbar.scrolled .navbar-inner{padding:14px 32px}
.brand{display:flex;align-items:center;flex-shrink:0;transition:.3s var(--ease)}
.brand img{
  width:295px;height:auto;display:block;
  transition:width .3s var(--ease), filter .3s var(--ease);
  filter:drop-shadow(0 2px 6px rgba(7,27,61,.06));
}
.brand:hover img{filter:drop-shadow(0 4px 10px rgba(8,107,255,.18))}
.navbar.scrolled .brand img{width:240px}

.menu-toggle{
  display:none;background:none;border:0;padding:8px;cursor:pointer;
  flex-direction:column;gap:5px;
}
.menu-toggle span{
  display:block;width:24px;height:2px;background:var(--navy-800);
  border-radius:2px;transition:.25s var(--ease);
}
.menu-toggle.active span:nth-child(1){transform:translateY(7px) rotate(45deg)}
.menu-toggle.active span:nth-child(2){opacity:0}
.menu-toggle.active span:nth-child(3){transform:translateY(-7px) rotate(-45deg)}

.nav-links{display:flex;gap:6px;align-items:center}
.nav-links > a{
  font-weight:600;font-size:14.5px;color:var(--ink-soft);
  position:relative;padding:10px 16px;border-radius:10px;letter-spacing:-.005em;
  transition:color .25s var(--ease), background .25s var(--ease);
  display:inline-flex;align-items:center;gap:6px;
}
.nav-links > a::after{
  content:"";position:absolute;left:50%;bottom:2px;height:2px;width:0;
  background:linear-gradient(90deg,var(--blue-600),var(--cyan-500));
  border-radius:2px;transition:width .35s var(--ease), left .35s var(--ease);
}
.nav-links > a:hover{color:var(--navy-800);background:rgba(8,107,255,.05)}
.nav-links > a.active{color:var(--navy-800)}
.nav-links > a.active::after{width:calc(100% - 32px);left:16px}
.nav-links > a:hover::after{width:calc(100% - 32px);left:16px}
.nav-links .has-caret::before{
  content:"";display:inline-block;width:5px;height:5px;
  border-right:1.5px solid currentColor;border-bottom:1.5px solid currentColor;
  transform:rotate(45deg) translateY(-2px);margin-left:4px;opacity:.6;
}

.nav-cta{
  display:inline-flex;align-items:center;gap:9px;
  padding:11px 18px;border-radius:11px;
  background:linear-gradient(135deg,var(--navy-900) 0%,var(--navy-800) 100%);
  color:#fff!important;
  font-weight:600;font-size:12.5px;line-height:1.25;letter-spacing:.01em;
  transition:.3s var(--ease);
  box-shadow:0 8px 22px rgba(7,27,61,.18);
  position:relative;overflow:hidden;
  margin-left:14px;
  max-width:200px;text-align:left;
}
.nav-cta::before{
  content:"";position:absolute;inset:0;
  background:linear-gradient(135deg,var(--blue-600) 0%,var(--blue-700) 100%);
  opacity:0;transition:opacity .3s var(--ease);
}
.nav-cta:hover{transform:translateY(-2px);box-shadow:0 14px 32px rgba(8,107,255,.35)}
.nav-cta:hover::before{opacity:1}
.nav-cta span,.nav-cta i{position:relative;z-index:1}
.nav-cta i{font-size:12px;transition:transform .3s var(--ease)}
.nav-cta:hover i{transform:translateX(3px)}
.nav-cta::after{display:none!important}

/* ============================================================
   LIVE OPERATIONS DASHBOARD (SAMPLE) — Enterprise CRM style
   Dark navy gradient + glassmorphism + soft shadows
   ============================================================ */
.dashboard-section{
  background:
    radial-gradient(ellipse 80% 60% at 50% -10%,rgba(8,107,255,.18) 0,transparent 60%),
    linear-gradient(180deg,#f8fafd 0%,#eef3fa 100%);
  padding:110px 32px;position:relative;overflow:hidden;
}
.dashboard-section::before{
  content:"";position:absolute;inset:0;
  background-image:
    linear-gradient(rgba(7,27,61,.05) 1px,transparent 1px),
    linear-gradient(90deg,rgba(7,27,61,.05) 1px,transparent 1px);
  background-size:56px 56px;
  mask-image:radial-gradient(ellipse at center,#000 30%,transparent 80%);
  pointer-events:none;
}
.dashboard-section .section-inner{position:relative;z-index:1}

/* Outer frame — looks like a real CRM browser screenshot */
.dashboard-frame{
  background:linear-gradient(135deg,#0a1d3d 0%,#071b3d 60%,#0d2851 100%);
  border:1px solid rgba(255,255,255,.08);
  border-radius:18px;overflow:hidden;
  box-shadow:
    0 60px 120px -30px rgba(7,27,61,.45),
    0 24px 48px -12px rgba(7,27,61,.20),
    0 1px 0 rgba(255,255,255,.05) inset;
  margin-top:54px;
  position:relative;
}
.dashboard-frame::before{
  content:"";position:absolute;inset:0;
  background-image:
    radial-gradient(circle at 88% 12%,rgba(0,194,255,.10) 0,transparent 38%),
    radial-gradient(circle at 8% 92%,rgba(8,107,255,.08) 0,transparent 40%);
  pointer-events:none;z-index:0;
}
.dashboard-frame > *{position:relative;z-index:1}

/* Top navigation bar */
.dashboard-bar{
  background:rgba(7,16,32,.5);
  backdrop-filter:blur(14px) saturate(160%);
  -webkit-backdrop-filter:blur(14px) saturate(160%);
  padding:12px 22px;
  display:flex;align-items:center;justify-content:space-between;
  gap:14px;border-bottom:1px solid rgba(255,255,255,.06);
}
.dashboard-bar .bar-left{display:flex;align-items:center;gap:16px}
.dashboard-bar .traffic{display:flex;gap:6px}
.dashboard-bar .traffic span{
  width:11px;height:11px;border-radius:50%;display:block;
  box-shadow:0 0 0 .5px rgba(0,0,0,.18) inset;
}
.dashboard-bar .traffic span:nth-child(1){background:#ff5f57}
.dashboard-bar .traffic span:nth-child(2){background:#febc2e}
.dashboard-bar .traffic span:nth-child(3){background:#28c840}
.dashboard-bar .crumb{
  color:#9bc1ff;font-size:12px;font-weight:500;letter-spacing:-.005em;
  display:flex;align-items:center;gap:8px;
  background:rgba(255,255,255,.05);
  border:1px solid rgba(255,255,255,.06);
  padding:6px 14px;border-radius:8px;
  font-family:"SF Mono","Monaco","Inconsolata","Fira Code",monospace;
}
.dashboard-bar .crumb i{font-size:9px;color:rgba(155,193,255,.45)}
.dashboard-bar .live-indicator{
  display:inline-flex;align-items:center;gap:8px;
  font-size:11px;font-weight:700;color:#86efac;letter-spacing:.1em;text-transform:uppercase;
  padding:6px 14px;border-radius:99px;
  background:rgba(34,197,94,.14);border:1px solid rgba(34,197,94,.28);
}
.dashboard-bar .live-indicator::before{
  content:"";width:8px;height:8px;border-radius:50%;
  background:#22c55e;box-shadow:0 0 0 3px rgba(34,197,94,.25);
  animation:livepulse 2s ease infinite;
}

.dashboard-body{
  display:grid;grid-template-columns:230px 1fr;
  min-height:760px;
}

/* Sidebar — dark glass */
.dashboard-side{
  background:rgba(7,16,32,.4);
  backdrop-filter:blur(12px);
  border-right:1px solid rgba(255,255,255,.05);
  padding:22px 12px;
  display:flex;flex-direction:column;gap:2px;
}
.dashboard-side .side-label{
  font-size:10px;font-weight:700;letter-spacing:.18em;text-transform:uppercase;
  color:rgba(155,193,255,.5);padding:14px 12px 6px;
}
.dashboard-side a{
  display:flex;align-items:center;gap:11px;
  padding:9px 12px;border-radius:8px;
  font-size:13px;color:#9bb0d4;font-weight:500;
}
.dashboard-side a i{width:16px;font-size:13px;color:rgba(155,193,255,.55);flex-shrink:0}
.dashboard-side a .pill{
  margin-left:auto;font-size:10px;font-weight:700;
  padding:2px 7px;border-radius:99px;
  background:rgba(0,194,255,.18);color:#9be4ff;
}
.dashboard-side a:hover{background:rgba(255,255,255,.04);color:#fff}
.dashboard-side a.active{
  background:linear-gradient(90deg,rgba(8,107,255,.25),rgba(0,194,255,.05));
  color:#fff;font-weight:600;
  box-shadow:inset 3px 0 0 var(--cyan-500);
}
.dashboard-side a.active i{color:var(--cyan-500)}

/* Main */
.dashboard-main{
  padding:24px;display:flex;flex-direction:column;gap:16px;
}

.dashboard-head{
  display:flex;justify-content:space-between;align-items:flex-end;
  flex-wrap:wrap;gap:14px;
}
.dashboard-head h4{
  font-size:18px;color:#fff;margin:0;font-weight:700;
  letter-spacing:-.014em;
}
.dashboard-head p{font-size:12.5px;color:#9bb0d4;margin:5px 0 0}
.dashboard-head .filter{
  display:flex;gap:4px;
  background:rgba(255,255,255,.04);
  border:1px solid rgba(255,255,255,.06);
  padding:4px;border-radius:9px;
}
.dashboard-head .filter span{
  font-size:11.5px;font-weight:600;padding:6px 12px;border-radius:6px;
  color:#9bb0d4;cursor:default;
}
.dashboard-head .filter span.on{
  background:linear-gradient(135deg,var(--blue-600),var(--blue-700));
  color:#fff;box-shadow:0 4px 12px rgba(8,107,255,.4);
}

/* Glass card — used everywhere on dashboard */
.dash-card{
  background:rgba(255,255,255,.04);
  backdrop-filter:blur(16px) saturate(140%);
  -webkit-backdrop-filter:blur(16px) saturate(140%);
  border:1px solid rgba(255,255,255,.08);
  border-radius:14px;
  padding:18px;
  position:relative;overflow:hidden;
}
.dash-card-head{
  display:flex;justify-content:space-between;align-items:center;margin-bottom:14px;
  gap:14px;flex-wrap:wrap;
}
.dash-card-head h5{
  font-size:13.5px;color:#fff;margin:0;font-weight:700;
  letter-spacing:-.005em;
  display:flex;align-items:center;gap:9px;
}
.dash-card-head h5 i{font-size:12px;color:var(--cyan-500)}
.dash-card-head .meta{font-size:11.5px;color:#9bb0d4;font-weight:500}
.dash-card-head .legend{display:flex;gap:14px;font-size:11px;color:#9bb0d4;font-weight:500}
.dash-card-head .legend span{display:inline-flex;align-items:center;gap:6px}
.dash-card-head .legend span::before{
  content:"";width:9px;height:9px;border-radius:3px;
}
.dash-card-head .legend .l1::before{background:linear-gradient(180deg,#3b82f6,#1d4ed8)}
.dash-card-head .legend .l2::before{background:linear-gradient(180deg,#22d3ee,#0891b2)}

/* KPI tiles — 6 across */
.dash-kpis{
  display:grid;grid-template-columns:repeat(6,1fr);gap:10px;
}
.dash-kpi{
  background:rgba(255,255,255,.04);
  backdrop-filter:blur(14px);
  -webkit-backdrop-filter:blur(14px);
  border:1px solid rgba(255,255,255,.08);
  border-radius:12px;
  padding:14px 16px;position:relative;overflow:hidden;
}
.dash-kpi::before{
  content:"";position:absolute;top:0;left:0;right:0;height:1px;
  background:linear-gradient(90deg,transparent,var(--cyan-500),transparent);
  opacity:.4;
}
.dash-kpi .lbl{
  font-size:10.5px;font-weight:600;color:#9bb0d4;
  display:flex;align-items:center;gap:7px;
  text-transform:uppercase;letter-spacing:.06em;
}
.dash-kpi .lbl i{
  font-size:10px;color:var(--cyan-500);
  width:20px;height:20px;border-radius:6px;
  background:rgba(0,194,255,.12);
  border:1px solid rgba(0,194,255,.18);
  display:grid;place-items:center;
}
.dash-kpi .val{
  font-family:"Inter","Helvetica Neue",Arial,sans-serif;font-weight:700;
  font-size:24px;color:#fff;letter-spacing:-.025em;
  margin-top:8px;display:flex;align-items:baseline;gap:7px;line-height:1.05;
}
.dash-kpi .val small{font-size:13px;color:#9bb0d4;font-weight:500;letter-spacing:0}
.dash-kpi .val sup{
  font-size:10px;font-weight:700;
  background:rgba(34,197,94,.18);color:#86efac;
  padding:3px 7px;border-radius:5px;letter-spacing:0;
  display:inline-flex;align-items:center;gap:3px;
}
.dash-kpi .val sup i{font-size:8px}
.dash-kpi .val sup.down{background:rgba(239,68,68,.18);color:#fca5a5}
.dash-kpi .progress{
  height:4px;border-radius:99px;
  background:rgba(255,255,255,.06);margin-top:11px;overflow:hidden;
}
.dash-kpi .progress i{
  display:block;height:100%;border-radius:99px;
  background:linear-gradient(90deg,var(--blue-600),var(--cyan-500));
  position:relative;overflow:hidden;
}
.dash-kpi .progress i::after{
  content:"";position:absolute;inset:0;
  background:linear-gradient(90deg,transparent,rgba(255,255,255,.4),transparent);
  animation:shimmer 2.4s linear infinite;
}
@keyframes shimmer{
  0%{transform:translateX(-100%)}
  100%{transform:translateX(200%)}
}
.dash-kpi .sub{font-size:10.5px;color:rgba(155,193,255,.6);margin-top:7px;display:block}

/* CRM badge strip */
.crm-badges{
  display:flex;flex-wrap:wrap;gap:8px;
  padding:0;margin:0;
}
.crm-badges span{
  display:inline-flex;align-items:center;gap:7px;
  background:rgba(255,255,255,.04);
  border:1px solid rgba(255,255,255,.08);
  color:#9bb0d4;font-size:11px;font-weight:600;
  padding:6px 11px;border-radius:99px;
  letter-spacing:-.005em;
}
.crm-badges span i{
  color:var(--cyan-500);font-size:9px;
  width:14px;height:14px;border-radius:50%;
  background:rgba(0,194,255,.14);
  display:grid;place-items:center;
}
.crm-badges span.ok i{color:#86efac;background:rgba(34,197,94,.14)}
.crm-badges span.rec i{color:#fca5a5;background:rgba(239,68,68,.14)}
.crm-badges span.qa i{color:#c4b5fd;background:rgba(139,92,246,.14)}

/* Two-column row — chart + pie */
.dash-row{display:grid;grid-template-columns:1.5fr 1fr;gap:14px}
.dash-row.split-3{grid-template-columns:1.6fr 1fr;gap:14px}

/* Volume chart */
.dash-chart-wrap{position:relative;padding-left:32px}
.dash-chart-yaxis{
  position:absolute;left:0;top:0;bottom:24px;
  display:flex;flex-direction:column;justify-content:space-between;
  font-size:9.5px;color:rgba(155,193,255,.55);font-weight:500;
  font-family:"SF Mono","Monaco",monospace;
}
.dash-chart{
  display:flex;align-items:flex-end;gap:14px;height:160px;padding:0 4px;
  position:relative;
  background-image:linear-gradient(0deg,
    transparent calc(25% - 1px),rgba(255,255,255,.05) 25%,transparent calc(25% + 1px),
    transparent calc(50% - 1px),rgba(255,255,255,.05) 50%,transparent calc(50% + 1px),
    transparent calc(75% - 1px),rgba(255,255,255,.05) 75%,transparent calc(75% + 1px));
}
.dash-chart .col{
  flex:1;display:flex;flex-direction:column;gap:3px;align-items:center;height:100%;
  justify-content:flex-end;position:relative;cursor:default;
}
.dash-chart .col .bars{
  width:100%;display:flex;flex-direction:column;gap:3px;
  justify-content:flex-end;flex:1;
}
.dash-chart .col .b1,.dash-chart .col .b2{
  width:100%;border-radius:5px 5px 2px 2px;
  animation:bargrow .8s var(--ease) backwards;
  box-shadow:0 0 12px rgba(0,194,255,.12);
}
@keyframes bargrow{
  from{transform:scaleY(0);opacity:0}
  to{transform:scaleY(1);opacity:1}
}
.dash-chart .col:nth-child(1) .b1{animation-delay:.05s}
.dash-chart .col:nth-child(2) .b1{animation-delay:.1s}
.dash-chart .col:nth-child(3) .b1{animation-delay:.15s}
.dash-chart .col:nth-child(4) .b1{animation-delay:.2s}
.dash-chart .col:nth-child(5) .b1{animation-delay:.25s}
.dash-chart .col:nth-child(6) .b1{animation-delay:.3s}
.dash-chart .col:nth-child(7) .b1{animation-delay:.35s}
.dash-chart .col .b1{
  background:linear-gradient(180deg,#3b82f6 0%,#1d4ed8 100%);
  transform-origin:bottom;
}
.dash-chart .col .b2{
  background:linear-gradient(180deg,#22d3ee 0%,#0891b2 100%);
  opacity:.92;transform-origin:bottom;
}
.dash-chart .col .day{
  font-size:11px;color:#9bb0d4;font-weight:600;margin-top:8px;
  font-family:"Inter",sans-serif;
}
.dash-chart .col .tip{
  position:absolute;bottom:calc(100% + 10px);left:50%;transform:translateX(-50%);
  background:rgba(7,16,32,.95);color:#fff;
  border:1px solid rgba(255,255,255,.1);
  padding:8px 12px;border-radius:8px;
  font-size:11px;font-weight:600;white-space:nowrap;
  opacity:0;pointer-events:none;
  box-shadow:0 8px 20px rgba(0,0,0,.4);
}
.dash-chart .col .tip::after{
  content:"";position:absolute;top:100%;left:50%;transform:translateX(-50%);
  border:5px solid transparent;border-top-color:rgba(7,16,32,.95);
}
.dash-chart .col:hover .tip{opacity:1}

/* TICKET STATUS PIE */
.pie-wrap{
  display:flex;align-items:center;gap:24px;justify-content:center;
  padding:14px 4px 4px;
}
.pie-svg{
  flex-shrink:0;width:160px;height:160px;
  filter:drop-shadow(0 8px 24px rgba(8,107,255,.2));
}
.pie-svg .ring-bg{stroke:rgba(255,255,255,.04);fill:none;stroke-width:22}
.pie-svg .seg{
  fill:none;stroke-width:22;stroke-linecap:butt;
  transform-origin:center;
  animation:piedraw 1.4s cubic-bezier(.22,1,.36,1) backwards;
}
@keyframes piedraw{
  from{stroke-dashoffset:1000}
}
.pie-svg .pie-center{
  font-family:"Inter",sans-serif;fill:#fff;
}
.pie-legend{flex:1;display:flex;flex-direction:column;gap:10px;min-width:0}
.pie-legend .pi{
  display:flex;align-items:center;gap:11px;
  padding:8px 4px;border-bottom:1px solid rgba(255,255,255,.05);
}
.pie-legend .pi:last-child{border-bottom:none}
.pie-legend .pi .swatch{
  width:10px;height:10px;border-radius:3px;flex-shrink:0;
}
.pie-legend .pi .lbl{
  font-size:12px;color:#cfdcf3;font-weight:500;flex:1;
}
.pie-legend .pi .val{
  font-family:"Inter",sans-serif;font-weight:700;color:#fff;
  font-size:14px;letter-spacing:-.01em;
  display:flex;align-items:baseline;gap:4px;
}
.pie-legend .pi .val small{font-size:10px;color:#9bb0d4;font-weight:500}

/* Agent status panel */
.agent-stack{display:flex;flex-direction:column;gap:0}
.agent-row{
  display:flex;align-items:center;gap:11px;padding:10px 4px;
  border-bottom:1px solid rgba(255,255,255,.06);
}
.agent-row:last-child{border-bottom:none}
.agent-avatar{
  width:34px;height:34px;border-radius:50%;flex-shrink:0;
  display:grid;place-items:center;font-size:12px;font-weight:700;color:#fff;
  position:relative;
  box-shadow:0 4px 12px rgba(0,0,0,.3),0 0 0 2px rgba(255,255,255,.06);
}
.agent-avatar::after{
  content:"";position:absolute;bottom:-1px;right:-1px;
  width:11px;height:11px;border-radius:50%;
  border:2px solid #0d2851;
  background:#9aa6bf;
}
.agent-avatar.on::after{background:#22c55e;box-shadow:0 0 0 2px rgba(34,197,94,.3)}
.agent-avatar.idle::after{background:#f59e0b}
.agent-avatar.wrap::after{background:#3b82f6}
.agent-avatar.brk::after{background:#9aa6bf}
.agent-row > div:nth-child(2){flex:1;min-width:0}
.agent-row .name{
  font-size:13px;font-weight:600;color:#fff;
  display:block;letter-spacing:-.005em;margin-bottom:2px;
}
.agent-row .role{font-size:11px;color:#9bb0d4;font-weight:500}
.agent-row .stat-pill{
  font-size:10px;font-weight:700;padding:4px 9px;border-radius:99px;
  letter-spacing:.06em;text-transform:uppercase;
  display:inline-flex;align-items:center;gap:5px;
  border:1px solid;
}
.agent-row .stat-pill::before{
  content:"";width:6px;height:6px;border-radius:50%;
}
.agent-row .stat-pill.on-call{background:rgba(34,197,94,.12);color:#86efac;border-color:rgba(34,197,94,.25)}
.agent-row .stat-pill.on-call::before{background:#22c55e;animation:livepulse 2s ease infinite;box-shadow:0 0 6px #22c55e}
.agent-row .stat-pill.idle{background:rgba(245,158,11,.12);color:#fcd34d;border-color:rgba(245,158,11,.25)}
.agent-row .stat-pill.idle::before{background:#f59e0b}
.agent-row .stat-pill.wrap{background:rgba(59,130,246,.14);color:#93c5fd;border-color:rgba(59,130,246,.3)}
.agent-row .stat-pill.wrap::before{background:#3b82f6}
.agent-row .stat-pill.break{background:rgba(255,255,255,.06);color:#9bb0d4;border-color:rgba(255,255,255,.1)}
.agent-row .stat-pill.break::before{background:#9aa6bf}

/* Tickets table */
.dash-tickets{display:flex;flex-direction:column;gap:0}
.tkt-row{
  display:grid;
  grid-template-columns:84px 1fr 110px 100px 90px;
  align-items:center;gap:14px;
  padding:11px 8px;
  border-bottom:1px solid rgba(255,255,255,.06);
  font-size:12.5px;
}
.tkt-row.head{
  font-size:10px;font-weight:700;letter-spacing:.12em;text-transform:uppercase;
  color:rgba(155,193,255,.55);border-bottom:1px solid rgba(255,255,255,.08);padding-bottom:10px;
}
.tkt-row:last-child{border-bottom:none}
.tkt-id{
  font-family:"SF Mono","Monaco",monospace;font-weight:600;color:var(--cyan-500);font-size:12px;
}
.tkt-subject{
  color:#fff;font-weight:500;
  overflow:hidden;text-overflow:ellipsis;white-space:nowrap;
}
.tkt-agent{
  display:flex;align-items:center;gap:8px;
  color:#cfdcf3;font-weight:500;
}
.tkt-agent .av{
  width:22px;height:22px;border-radius:50%;
  font-size:9px;font-weight:700;color:#fff;
  display:grid;place-items:center;flex-shrink:0;
}
.tkt-status{
  font-size:10px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;
  padding:4px 9px;border-radius:5px;width:fit-content;
  border:1px solid;display:inline-flex;align-items:center;gap:5px;
}
.tkt-status::before{content:"";width:5px;height:5px;border-radius:50%}
.tkt-status.progress{background:rgba(8,107,255,.14);color:#93c5fd;border-color:rgba(59,130,246,.25)}
.tkt-status.progress::before{background:#3b82f6}
.tkt-status.resolved{background:rgba(34,197,94,.12);color:#86efac;border-color:rgba(34,197,94,.25)}
.tkt-status.resolved::before{background:#22c55e}
.tkt-status.escalated{background:rgba(239,68,68,.14);color:#fca5a5;border-color:rgba(239,68,68,.28)}
.tkt-status.escalated::before{background:#ef4444}
.tkt-time{color:#9bb0d4;font-size:11.5px;font-family:"SF Mono","Monaco",monospace}

/* QA performance — combined panel */
.qa-summary-grid{
  display:grid;grid-template-columns:1fr 1fr 1fr;gap:10px;margin-bottom:16px;
}
.qa-stat{
  background:rgba(255,255,255,.04);
  border:1px solid rgba(255,255,255,.08);
  border-radius:10px;
  padding:14px 16px;text-align:left;
  position:relative;overflow:hidden;
}
.qa-stat::before{
  content:"";position:absolute;top:0;left:0;width:3px;bottom:0;
  background:linear-gradient(180deg,var(--blue-600),var(--cyan-500));
}
.qa-stat .qa-lbl{
  font-size:10.5px;color:#9bb0d4;font-weight:600;
  text-transform:uppercase;letter-spacing:.08em;display:block;margin-bottom:6px;
}
.qa-stat .qa-num{
  font-family:"Inter",sans-serif;font-weight:700;color:#fff;
  font-size:24px;letter-spacing:-.022em;line-height:1.05;
  display:flex;align-items:baseline;gap:6px;
}
.qa-stat .qa-num small{font-size:13px;color:#9bb0d4;font-weight:500}
.qa-stat .qa-num sup{font-size:10px;color:#86efac;font-weight:700}

.qa-bars{display:flex;flex-direction:column;gap:11px}
.qa-bar{display:flex;align-items:center;gap:14px}
.qa-bar .qa-label{
  font-size:11.5px;color:#cfdcf3;font-weight:500;
  width:120px;flex-shrink:0;
}
.qa-bar .qa-track{
  flex:1;height:7px;border-radius:99px;
  background:rgba(255,255,255,.06);overflow:hidden;
}
.qa-bar .qa-track i{
  display:block;height:100%;border-radius:99px;
  background:linear-gradient(90deg,var(--blue-600),var(--cyan-500));
  animation:qagrow 1.4s cubic-bezier(.22,1,.36,1) backwards;
}
@keyframes qagrow{from{width:0!important}}
.qa-bar:nth-child(1) .qa-track i{animation-delay:.1s}
.qa-bar:nth-child(2) .qa-track i{animation-delay:.2s}
.qa-bar:nth-child(3) .qa-track i{animation-delay:.3s}
.qa-bar:nth-child(4) .qa-track i{animation-delay:.4s}
.qa-bar:nth-child(5) .qa-track i{animation-delay:.5s}
.qa-bar:nth-child(6) .qa-track i{animation-delay:.6s}
.qa-bar .qa-val{
  font-size:12px;color:#fff;font-weight:700;
  width:38px;text-align:right;font-variant-numeric:tabular-nums;
}

/* Tiny footnote at bottom-right corner of dashboard */
.dashboard-footnote{
  position:absolute;bottom:12px;right:18px;
  font-size:10px;color:rgba(155,193,255,.5);font-weight:500;
  letter-spacing:-.005em;
  z-index:2;
  display:inline-flex;align-items:center;gap:6px;
}
.dashboard-footnote i{font-size:9px}

/* External disclaimer pill below dashboard */
.dashboard-disclaimer{
  text-align:center;margin-top:30px;
  display:inline-flex;align-items:center;gap:10px;
  padding:10px 20px;border-radius:99px;
  background:rgba(8,107,255,.06);
  border:1px solid rgba(8,107,255,.14);
  font-size:12.5px;color:var(--ink-soft);font-weight:500;
  position:relative;left:50%;transform:translateX(-50%);
}
.dashboard-disclaimer i{color:var(--blue-600);font-size:13px}
.dashboard-disclaimer strong{color:var(--navy-800);font-weight:700}

/* Responsive */
@media(max-width:1100px){
  .dashboard-body{grid-template-columns:1fr}
  .dashboard-side{
    flex-direction:row;flex-wrap:wrap;border-right:none;
    border-bottom:1px solid rgba(255,255,255,.05);padding:12px;gap:4px;
  }
  .dashboard-side .side-label{display:none}
  .dashboard-side a{padding:7px 11px;font-size:12px}
  .dashboard-side a.active{box-shadow:inset 0 -2px 0 var(--cyan-500)}
  .dashboard-side a .pill{display:none}
  .dash-kpis{grid-template-columns:repeat(3,1fr)}
  .dash-row,.dash-row.split-3{grid-template-columns:1fr}
  .pie-wrap{flex-direction:row}
  .qa-summary-grid{grid-template-columns:1fr 1fr 1fr}
  .tkt-row{
    grid-template-columns:70px 1fr 90px 80px;
    font-size:11.5px;
  }
  .tkt-row .col-time{display:none}
}

@media(max-width:760px){
  .dashboard-section{padding:64px 16px}
  .dashboard-bar{padding:10px 14px;flex-wrap:wrap;gap:10px}
  .dashboard-bar .crumb{display:none}
  .dashboard-main{padding:14px;gap:12px}
  .dash-kpis{grid-template-columns:1fr 1fr;gap:8px}
  .dash-kpi{padding:12px 14px}
  .dash-kpi .val{font-size:21px}
  .dash-card{padding:14px}
  .dash-chart-wrap{padding-left:26px}
  .dash-chart{height:120px;gap:8px}
  .dash-chart .col .day{font-size:10px}
  .dashboard-frame{border-radius:14px}
  .pie-wrap{flex-direction:column;gap:14px}
  .pie-svg{width:140px;height:140px}
  .qa-summary-grid{grid-template-columns:1fr;gap:8px}
  .qa-bar .qa-label{width:90px;font-size:11px}
  .tkt-row{grid-template-columns:1fr;gap:6px;padding:14px 8px}
  .tkt-row.head{display:none}
  .crm-badges span{font-size:10.5px;padding:5px 9px}
  .dashboard-footnote{bottom:8px;right:10px;font-size:9px}
}

/* ============================================================
   SUCCESS STORIES — case grid, results grid, confidential note
   ============================================================ */
.case-grid{
  display:grid;grid-template-columns:1fr 1fr;gap:14px;margin-top:48px;
}
.case-item{
  background:#fff;border:1px solid var(--line-2);border-radius:14px;
  padding:24px 26px;display:flex;gap:18px;align-items:flex-start;
  transition:.4s var(--ease);
}
.case-item:hover{
  border-color:rgba(8,107,255,.2);
  box-shadow:0 12px 28px -10px rgba(7,27,61,.14);
  transform:translateY(-2px);
}
.case-item .case-icon{
  width:46px;height:46px;border-radius:12px;flex-shrink:0;
  background:linear-gradient(135deg,rgba(8,107,255,.1),rgba(0,194,255,.08));
  color:var(--blue-700);display:grid;place-items:center;font-size:18px;
  transition:.3s var(--ease);
}
.case-item:hover .case-icon{
  background:linear-gradient(135deg,var(--blue-600),var(--blue-700));
  color:#fff;
}
.case-item h4{
  font-size:16px;color:var(--navy-800);margin:0 0 6px;
  letter-spacing:-.01em;font-weight:700;
}
.case-item p{font-size:13.5px;color:var(--muted);margin:0;line-height:1.6}

.results-grid{
  display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-top:48px;
}
.result-card{
  background:#fff;border:1px solid var(--line-2);border-radius:14px;
  padding:28px 22px;text-align:center;
  transition:.4s var(--ease);position:relative;overflow:hidden;
}
.result-card::before{
  content:"";position:absolute;top:0;left:0;right:0;height:3px;
  background:linear-gradient(90deg,var(--blue-600),var(--cyan-500));
  transform:scaleX(0);transform-origin:left;
  transition:transform .4s var(--ease);
}
.result-card:hover{
  transform:translateY(-3px);
  border-color:rgba(8,107,255,.2);
  box-shadow:0 14px 30px -10px rgba(7,27,61,.14);
}
.result-card:hover::before{transform:scaleX(1)}
.result-card .result-icon{
  width:54px;height:54px;border-radius:14px;
  background:linear-gradient(135deg,rgba(8,107,255,.1),rgba(0,194,255,.08));
  color:var(--blue-700);display:grid;place-items:center;font-size:20px;
  margin:0 auto 16px;
  transition:.3s var(--ease);
}
.result-card:hover .result-icon{
  background:linear-gradient(135deg,var(--blue-600),var(--blue-700));
  color:#fff;transform:rotate(-6deg);
}
.result-card h4{
  font-size:15px;color:var(--navy-800);margin:0 0 8px;
  letter-spacing:-.01em;font-weight:700;
}
.result-card p{font-size:13px;color:var(--muted);margin:0;line-height:1.55}

.confidential-note{
  margin-top:48px;padding:22px 26px;
  background:linear-gradient(135deg,rgba(8,107,255,.04),rgba(0,194,255,.02));
  border:1px solid rgba(8,107,255,.14);
  border-left:3px solid var(--blue-600);
  border-radius:12px;
  display:flex;gap:16px;align-items:flex-start;
}
.confidential-note i{
  color:var(--blue-700);font-size:20px;flex-shrink:0;margin-top:2px;
}
.confidential-note p{
  margin:0;font-size:13.5px;line-height:1.6;color:var(--ink-soft);
}

/* Key points grid (Client Interaction page) */
.key-points{
  display:grid;grid-template-columns:1fr 1fr;gap:18px;margin-top:48px;
}
.kp{
  background:#fff;border:1px solid var(--line-2);border-radius:14px;
  padding:26px 28px;display:flex;gap:18px;align-items:flex-start;
  transition:.4s var(--ease);
}
.kp:hover{
  border-color:rgba(8,107,255,.2);
  box-shadow:0 12px 28px -10px rgba(7,27,61,.12);
}
.kp .kp-icon{
  width:48px;height:48px;border-radius:12px;flex-shrink:0;
  background:linear-gradient(135deg,var(--blue-600),var(--blue-700));
  color:#fff;display:grid;place-items:center;font-size:18px;
  box-shadow:0 8px 18px rgba(8,107,255,.28);
}
.kp h4{
  font-size:16px;color:var(--navy-800);margin:0 0 6px;
  letter-spacing:-.01em;font-weight:700;
}
.kp p{font-size:13.5px;color:var(--muted);margin:0;line-height:1.6}

@media(max-width:1100px){
  .case-grid,.key-points{grid-template-columns:1fr}
  .results-grid{grid-template-columns:1fr 1fr}
}
@media(max-width:760px){
  .results-grid{grid-template-columns:1fr;gap:12px}
  .case-item,.kp{padding:20px 22px;gap:14px}
  .confidential-note{padding:18px 20px;gap:12px}
  .confidential-note p{font-size:12.5px}
}

/* ============================================================
   TRUST BANNER — clean strip below page hero
   ============================================================ */
.trust-banner-section{
  padding:24px 0 4px;
  background:#fff;
}
.trust-banner{
  max-width:980px;margin:0 auto;
  display:flex;gap:14px;align-items:center;justify-content:center;
  padding:14px 24px;
  background:linear-gradient(135deg,rgba(8,107,255,.05),rgba(0,194,255,.025));
  border:1px solid rgba(8,107,255,.16);
  border-left:3px solid var(--blue-600);
  border-radius:10px;
}
.trust-banner i{
  font-size:15px;color:var(--blue-700);flex-shrink:0;
}
.trust-banner span{
  font-size:13px;color:var(--ink-soft);
  letter-spacing:.02em;font-weight:600;line-height:1.5;
}

/* QA Report mention — subtle anchor link below accountability strip */
.qa-report-note{
  margin:14px 0 0;
  display:flex;align-items:center;justify-content:center;gap:10px;
  font-size:12px;font-weight:600;color:var(--blue-700);
  letter-spacing:.04em;
  padding:10px 18px;
  background:rgba(8,107,255,.04);
  border-radius:99px;
  width:fit-content;margin-left:auto;margin-right:auto;
}
.qa-report-note i{font-size:11px;opacity:.8}

@media(max-width:760px){
  .trust-banner{padding:12px 18px;gap:12px;flex-direction:column;text-align:center}
  .trust-banner span{font-size:12px}
}

/* ============================================================
   DASHBOARD DATA NOTE — small, centered, low opacity disclaimer
   ============================================================ */
.dashboard-data-note{
  margin:24px auto 0;
  text-align:center;
  font-size:11.5px;
  font-weight:500;
  color:var(--muted);
  letter-spacing:.06em;
  opacity:.7;
  font-style:italic;
}

/* ============================================================
   OPERATIONS CONTROL MODEL — 5-column numbered control grid
   ============================================================ */
.control-grid{
  display:grid;grid-template-columns:repeat(5,1fr);gap:14px;margin-top:48px;
}
.control-item{
  background:#fff;
  border:1px solid var(--line-2);
  border-radius:14px;
  padding:26px 22px 24px;
  position:relative;overflow:hidden;
  transition:.4s var(--ease);
  display:flex;flex-direction:column;
}
.control-item::before{
  content:"";position:absolute;top:0;left:0;right:0;height:3px;
  background:linear-gradient(90deg,var(--blue-600),var(--cyan-500));
  transform:scaleX(0);transform-origin:left;
  transition:transform .4s var(--ease);
}
.control-item:hover{
  transform:translateY(-3px);
  border-color:rgba(8,107,255,.22);
  box-shadow:0 16px 36px -12px rgba(7,27,61,.16);
}
.control-item:hover::before{transform:scaleX(1)}
.control-item .ctrl-num{
  font-size:11px;font-weight:700;color:var(--blue-700);
  letter-spacing:.16em;
  font-family:"JetBrains Mono","SF Mono",monospace;
  margin-bottom:14px;
}
.control-item .ctrl-icon{
  width:46px;height:46px;border-radius:12px;
  background:linear-gradient(135deg,rgba(8,107,255,.1),rgba(0,194,255,.08));
  color:var(--blue-700);display:grid;place-items:center;font-size:18px;
  margin-bottom:14px;
  transition:.4s var(--ease);
}
.control-item:hover .ctrl-icon{
  background:linear-gradient(135deg,var(--blue-600),var(--blue-700));
  color:#fff;transform:rotate(-6deg) scale(1.04);
}
.control-item h4{
  font-size:14px;color:var(--navy-800);margin:0 0 10px;
  letter-spacing:-.005em;font-weight:700;line-height:1.3;
}
.control-item p{
  font-size:12.5px;color:var(--muted);margin:0;line-height:1.55;
}

@media(max-width:1100px){
  .control-grid{grid-template-columns:repeat(3,1fr)}
}
@media(max-width:760px){
  .control-grid{grid-template-columns:1fr;gap:12px}
  .control-item{padding:22px 20px}
}

/* ============================================================
   CRM DISCLAIMER — prominent below dashboard
   ============================================================ */
.crm-disclaimer{
  margin-top:26px;
  padding:18px 24px;
  background:linear-gradient(135deg,rgba(8,107,255,.05),rgba(0,194,255,.025));
  border:1px solid rgba(8,107,255,.18);
  border-left:3px solid var(--blue-600);
  border-radius:10px;
  display:flex;gap:14px;align-items:flex-start;
}
.crm-disclaimer i{
  color:var(--blue-700);font-size:18px;flex-shrink:0;margin-top:2px;
}
.crm-disclaimer p{
  margin:0;font-size:13px;color:var(--ink-soft);line-height:1.6;
  letter-spacing:-.005em;
}
.crm-disclaimer p strong{color:var(--navy-800);font-weight:700}

@media(max-width:760px){
  .crm-disclaimer{padding:14px 18px;gap:12px}
  .crm-disclaimer p{font-size:12.5px}
}

/* ============================================================
   STRONG ABOUT BLOCK — operating model pillars
   ============================================================ */
.strong-about{
  display:flex;flex-direction:column;gap:36px;
}
.strong-about-head{max-width:780px;margin:0 auto;text-align:center}
.strong-about-head h2{margin-top:18px}
.strong-about-head .lead-line{
  margin-top:18px;font-size:16px;color:var(--ink-soft);
  line-height:1.7;letter-spacing:-.005em;
}
.strong-pillars{
  display:grid;grid-template-columns:repeat(4,1fr);gap:14px;
}
.strong-pillar{
  background:#fff;
  border:1px solid var(--line-2);
  border-radius:14px;
  padding:28px 22px;
  text-align:center;
  position:relative;overflow:hidden;
  transition:.4s var(--ease);
}
.strong-pillar::before{
  content:"";position:absolute;top:0;left:0;right:0;height:3px;
  background:linear-gradient(90deg,var(--blue-600),var(--cyan-500));
  transform:scaleX(0);transform-origin:left;
  transition:transform .4s var(--ease);
}
.strong-pillar:hover{
  transform:translateY(-3px);
  border-color:rgba(8,107,255,.22);
  box-shadow:0 16px 36px -12px rgba(7,27,61,.16);
}
.strong-pillar:hover::before{transform:scaleX(1)}
.strong-pillar .sp-icon{
  width:54px;height:54px;border-radius:14px;
  background:linear-gradient(135deg,rgba(8,107,255,.1),rgba(0,194,255,.08));
  color:var(--blue-700);display:grid;place-items:center;font-size:20px;
  margin:0 auto 16px;
  transition:.4s var(--ease);
}
.strong-pillar:hover .sp-icon{
  background:linear-gradient(135deg,var(--blue-600),var(--blue-700));
  color:#fff;transform:rotate(-6deg) scale(1.04);
}
.strong-pillar h4{
  font-size:16px;color:var(--navy-800);margin:0 0 8px;
  letter-spacing:-.012em;font-weight:700;
}
.strong-pillar p{font-size:13px;color:var(--muted);margin:0;line-height:1.6}

.accountability-line{
  display:flex;gap:14px;align-items:center;
  padding:18px 24px;
  background:linear-gradient(135deg,rgba(8,107,255,.05),rgba(0,194,255,.02));
  border:1px solid rgba(8,107,255,.14);
  border-left:3px solid var(--blue-600);
  border-radius:10px;
}
.accountability-line i{
  font-size:18px;color:var(--blue-700);flex-shrink:0;
}
.accountability-line p{
  margin:0;font-size:14px;color:var(--ink-soft);
  line-height:1.55;font-weight:500;
}

@media(max-width:1100px){
  .strong-pillars{grid-template-columns:1fr 1fr}
}
@media(max-width:760px){
  .strong-pillars{grid-template-columns:1fr;gap:12px}
  .strong-pillar{padding:24px 20px}
  .accountability-line{flex-direction:column;align-items:flex-start;padding:16px 18px}
}

/* Hero subtext line — sits between H1 and main paragraph */
.hero-subtext{
  font-size:15px!important;
  font-weight:600;
  color:var(--blue-700)!important;
  letter-spacing:.04em;
  margin-top:6px!important;
  margin-bottom:12px!important;
  max-width:580px;
}

.hero-supervision{
  font-size:12.5px!important;
  font-weight:600;
  color:var(--ink-soft)!important;
  letter-spacing:.06em;
  margin-top:0!important;
  margin-bottom:18px!important;
  padding-bottom:18px;
  border-bottom:1px solid var(--line-2);
  max-width:580px;
  display:flex;align-items:center;gap:10px;
}
.hero-supervision::before{
  content:"";width:6px;height:6px;border-radius:50%;
  background:var(--cyan-500);
  box-shadow:0 0 0 3px rgba(0,194,255,.18);
  flex-shrink:0;
}

/* Footer promise line — sits above the trust line in bottom strip */
.footer-promise-line{
  display:block;font-size:11.5px;font-weight:700;
  color:#9bc1ff;letter-spacing:.12em;text-transform:uppercase;
  margin-top:8px;
}

/* ============================================================
   TRUST STATEMENT — used on About hero
   ============================================================ */
.trust-statement{
  margin-top:24px;padding:18px 22px;
  background:rgba(0,194,255,.08);
  border:1px solid rgba(0,194,255,.18);
  border-left:3px solid var(--cyan-500);
  border-radius:10px;
  display:flex;gap:14px;align-items:flex-start;
  backdrop-filter:blur(6px);
}
.trust-statement i{
  color:var(--cyan-500);font-size:18px;flex-shrink:0;
  margin-top:2px;
}
.trust-statement p{
  margin:0;font-size:13.5px;line-height:1.6;color:#cfdcf3;
  letter-spacing:-.005em;
}

/* Footer trust line — sits in the bottom strip */
.footer-trust-line{
  display:block;margin-top:8px;font-size:11px;color:rgba(155,193,255,.5);
  letter-spacing:.04em;font-weight:500;
}

/* ============================================================
   OPERATIONAL CAPABILITY — sample ticket cards
   ============================================================ */
.ticket-cards{
  display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-top:36px;
}
.ticket-card{
  background:#fff;border:1px solid var(--line-2);border-radius:12px;
  padding:18px 20px;display:flex;flex-direction:column;gap:10px;
  transition:.4s var(--ease);
  position:relative;overflow:hidden;
}
.ticket-card:hover{
  transform:translateY(-3px);
  box-shadow:0 14px 32px -10px rgba(7,27,61,.14);
  border-color:rgba(8,107,255,.2);
}
.ticket-card .top{
  display:flex;justify-content:space-between;align-items:center;
}
.ticket-card .id{
  font-family:"SF Mono","JetBrains Mono",monospace;
  font-weight:600;color:var(--blue-700);font-size:12px;
}
.ticket-card .pri{
  font-size:9.5px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;
  padding:3px 8px;border-radius:5px;
}
.ticket-card .pri.high{background:rgba(239,68,68,.1);color:#dc2626}
.ticket-card .pri.med{background:rgba(245,158,11,.1);color:#d97706}
.ticket-card .pri.low{background:rgba(99,102,241,.1);color:#6366f1}
.ticket-card .title{
  font-size:15px;font-weight:700;color:var(--navy-800);
  letter-spacing:-.01em;margin:0;
}
.ticket-card .desc{
  font-size:13px;color:var(--muted);line-height:1.5;margin:0;
}
.ticket-card .foot{
  display:flex;align-items:center;justify-content:space-between;gap:10px;
  padding-top:10px;border-top:1px solid var(--line-2);margin-top:auto;
  font-size:11.5px;color:var(--muted);
}
.ticket-card .foot .agent{
  display:flex;align-items:center;gap:7px;color:var(--ink-soft);font-weight:600;
}
.ticket-card .foot .agent .av{
  width:22px;height:22px;border-radius:50%;
  font-size:9px;font-weight:700;color:#fff;
  display:grid;place-items:center;
}
.ticket-card .status{
  font-size:9.5px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;
  padding:3px 8px;border-radius:5px;
  display:inline-flex;align-items:center;gap:5px;
}
.ticket-card .status::before{content:"";width:5px;height:5px;border-radius:50%}
.ticket-card .status.resolved{background:rgba(34,197,94,.1);color:#16a34a}
.ticket-card .status.resolved::before{background:#22c55e}
.ticket-card .status.progress{background:rgba(59,130,246,.1);color:var(--blue-700)}
.ticket-card .status.progress::before{background:#3b82f6}
.ticket-card .status.escalated{background:rgba(239,68,68,.1);color:#dc2626}
.ticket-card .status.escalated::before{background:#ef4444}

/* Dashboard image wrapper */
.dashboard-image{
  margin-top:48px;border-radius:18px;overflow:hidden;
  box-shadow:0 40px 90px -20px rgba(7,27,61,.32),
             0 16px 36px -10px rgba(7,27,61,.16);
  border:1px solid rgba(255,255,255,.08);
  background:#0d2851;
  position:relative;
}
.dashboard-image img{
  width:100%;height:auto;display:block;
}
.dashboard-image .img-footnote{
  position:absolute;bottom:14px;right:18px;
  font-size:10px;color:rgba(155,193,255,.55);font-weight:500;
  display:inline-flex;align-items:center;gap:6px;
  pointer-events:none;
  background:rgba(7,16,32,.6);
  padding:5px 11px;border-radius:99px;backdrop-filter:blur(6px);
}
.dashboard-image .img-footnote i{font-size:9px}

/* Operating signals row */
.op-signals{
  display:grid;grid-template-columns:repeat(3,1fr);gap:14px;margin-top:36px;
  padding:24px;border-radius:14px;
  background:linear-gradient(135deg,rgba(8,107,255,.04),rgba(0,194,255,.02));
  border:1px solid rgba(8,107,255,.1);
}
.op-signal{
  display:flex;align-items:center;gap:14px;padding:0 12px;
  border-right:1px solid rgba(8,107,255,.1);
}
.op-signal:last-child{border-right:none}
.op-signal .icon{
  width:42px;height:42px;border-radius:11px;
  background:linear-gradient(135deg,var(--blue-600),var(--blue-700));
  color:#fff;display:grid;place-items:center;font-size:16px;flex-shrink:0;
  box-shadow:0 8px 18px rgba(8,107,255,.28);
}
.op-signal b{
  display:block;font-size:14px;color:var(--navy-800);
  font-weight:700;letter-spacing:-.01em;margin-bottom:2px;
}
.op-signal span{font-size:12.5px;color:var(--muted);line-height:1.4;display:block}

/* ============================================================
   SAMPLE INTERACTION — chat-bubble demo
   ============================================================ */
.interaction-section{
  background:linear-gradient(180deg,#f8fafd 0%,#eef3fa 100%);
  position:relative;overflow:hidden;
}
.interaction-section::before{
  content:"";position:absolute;inset:0;
  background-image:radial-gradient(circle at 80% 20%,rgba(8,107,255,.06) 0,transparent 45%);
  pointer-events:none;
}
.interaction-frame{
  max-width:880px;margin:48px auto 0;
  background:#fff;
  border:1px solid var(--line-2);
  border-radius:18px;overflow:hidden;
  box-shadow:0 30px 70px -20px rgba(7,27,61,.20);
  position:relative;
}
.interaction-bar{
  background:linear-gradient(135deg,var(--navy-800),var(--navy-700));
  padding:14px 22px;
  display:flex;align-items:center;justify-content:space-between;gap:14px;
  border-bottom:1px solid rgba(255,255,255,.06);
}
.interaction-bar .ib-left{display:flex;align-items:center;gap:12px}
.interaction-bar .ib-icon{
  width:34px;height:34px;border-radius:9px;
  background:linear-gradient(135deg,var(--blue-600),var(--blue-700));
  color:#fff;display:grid;place-items:center;font-size:14px;
}
.interaction-bar .ib-title{
  color:#fff;font-size:13.5px;font-weight:700;letter-spacing:-.005em;display:block;
}
.interaction-bar .ib-meta{
  color:#9bc1ff;font-size:11px;font-weight:500;display:block;margin-top:1px;
}
.interaction-bar .ib-status{
  display:inline-flex;align-items:center;gap:7px;
  font-size:10.5px;font-weight:700;color:#86efac;letter-spacing:.08em;text-transform:uppercase;
  padding:5px 11px;border-radius:99px;
  background:rgba(34,197,94,.14);border:1px solid rgba(34,197,94,.28);
}
.interaction-bar .ib-status::before{
  content:"";width:7px;height:7px;border-radius:50%;
  background:#22c55e;box-shadow:0 0 0 3px rgba(34,197,94,.25);
}

.interaction-body{
  padding:32px;display:flex;flex-direction:column;gap:14px;
  background:linear-gradient(180deg,#fbfcfe 0%,#fff 100%);
}
.bubble{
  display:flex;gap:12px;align-items:flex-start;max-width:78%;
}
.bubble.customer{align-self:flex-start}
.bubble.agent{align-self:flex-end;flex-direction:row-reverse}
.bubble .b-av{
  width:38px;height:38px;border-radius:50%;flex-shrink:0;
  display:grid;place-items:center;color:#fff;font-size:13px;font-weight:700;
  box-shadow:0 4px 10px rgba(7,27,61,.18);
}
.bubble.customer .b-av{
  background:linear-gradient(135deg,#7e8aa3,#5a6a86);
}
.bubble.agent .b-av{
  background:linear-gradient(135deg,var(--blue-600),var(--blue-700));
}
.bubble .b-content{display:flex;flex-direction:column;gap:4px;min-width:0}
.bubble .b-name{
  font-size:11px;font-weight:700;color:var(--ink-soft);
  letter-spacing:.06em;text-transform:uppercase;
  display:flex;align-items:center;gap:8px;
}
.bubble.agent .b-name{justify-content:flex-end;color:var(--blue-700)}
.bubble .b-name .time{
  font-weight:500;color:#9aa6bf;letter-spacing:0;text-transform:none;
}
.bubble .b-text{
  background:#f1f4f9;border:1px solid var(--line-2);
  border-radius:14px 14px 14px 4px;
  padding:12px 16px;font-size:14px;color:var(--ink);line-height:1.5;
  letter-spacing:-.005em;
}
.bubble.agent .b-text{
  background:linear-gradient(135deg,var(--blue-600),var(--blue-700));
  color:#fff;border:none;border-radius:14px 14px 4px 14px;
  box-shadow:0 6px 16px rgba(8,107,255,.22);
}

/* Resolution arrow flow */
.resolution-flow{
  margin:24px 0 6px;padding:14px 18px;
  background:rgba(34,197,94,.06);
  border:1px solid rgba(34,197,94,.18);border-radius:10px;
  display:flex;align-items:center;gap:14px;flex-wrap:wrap;
  justify-content:center;
}
.resolution-flow .step{
  font-size:12px;font-weight:600;color:#16a34a;
  display:inline-flex;align-items:center;gap:7px;
}
.resolution-flow .step i{font-size:11px}
.resolution-flow .arrow{color:rgba(34,197,94,.45);font-size:11px}

/* Tag bar at bottom of interaction */
.interaction-tags{
  display:flex;flex-wrap:wrap;gap:8px;justify-content:center;
  padding:16px 24px;border-top:1px solid var(--line-2);
  background:var(--soft);
}
.interaction-tags span{
  display:inline-flex;align-items:center;gap:7px;
  font-size:11.5px;font-weight:600;color:var(--ink-soft);
  background:#fff;border:1px solid var(--line-2);
  padding:6px 12px;border-radius:99px;
}
.interaction-tags span i{font-size:9px;color:var(--blue-600)}
.interaction-tags span.ok i{color:#16a34a}
.interaction-tags span.qa i{color:#6366f1}
.interaction-tags span.rec i{color:#dc2626}

.interaction-disclaimer{
  text-align:center;margin-top:24px;font-size:12px;color:var(--muted);
  display:flex;align-items:center;justify-content:center;gap:8px;
}
.interaction-disclaimer i{color:var(--blue-600)}

@media(max-width:760px){
  .interaction-body{padding:22px 18px}
  .bubble{max-width:90%}
  .bubble .b-text{font-size:13px;padding:10px 14px}
  .resolution-flow{flex-direction:column;align-items:flex-start;gap:8px}
  .resolution-flow .arrow{display:none}
  .interaction-tags{padding:14px}
  .interaction-tags span{font-size:10.5px;padding:5px 10px}
}

/* ============================================================
   STRUCTURED OPERATIONS TEAM
   ============================================================ */
.team-grid{
  display:grid;grid-template-columns:repeat(4,1fr);gap:18px;margin-top:48px;
}
.team-grid.team-grid-5{
  grid-template-columns:repeat(5,1fr);gap:14px;
}
.role-card{
  background:#fff;border:1px solid var(--line-2);border-radius:14px;
  padding:32px 26px;text-align:center;
  transition:.4s var(--ease);
  position:relative;overflow:hidden;
}
.role-card::before{
  content:"";position:absolute;top:0;left:50%;transform:translateX(-50%);
  width:60%;height:3px;border-radius:0 0 99px 99px;
  background:linear-gradient(90deg,var(--blue-600),var(--cyan-500));
  transition:width .4s var(--ease);
  opacity:.7;
}
.role-card:hover{
  transform:translateY(-4px);
  border-color:rgba(8,107,255,.2);
  box-shadow:0 18px 40px -12px rgba(7,27,61,.16);
}
.role-card:hover::before{width:80%;opacity:1}
.role-card .role-icon{
  width:64px;height:64px;border-radius:16px;
  background:linear-gradient(135deg,rgba(8,107,255,.1),rgba(0,194,255,.08));
  color:var(--blue-700);display:grid;place-items:center;font-size:22px;
  margin:0 auto 18px;
  transition:.4s var(--ease);
}
.role-card:hover .role-icon{
  background:linear-gradient(135deg,var(--blue-600),var(--blue-700));
  color:#fff;transform:rotate(-6deg) scale(1.05);
}
.role-card h4{
  font-size:17px;color:var(--navy-800);margin:0 0 8px;
  letter-spacing:-.012em;font-weight:700;
}
.role-card .role-count{
  display:inline-block;font-size:11px;font-weight:700;
  letter-spacing:.1em;text-transform:uppercase;
  color:var(--blue-700);background:rgba(8,107,255,.08);
  padding:4px 10px;border-radius:99px;margin-bottom:14px;
}
.role-card p{
  font-size:13.5px;color:var(--muted);margin:0;line-height:1.6;
}

@media(max-width:1100px){
  .ticket-cards{grid-template-columns:1fr 1fr}
  .team-grid, .team-grid.team-grid-5 {grid-template-columns:1fr 1fr}
  .op-signals{grid-template-columns:1fr;gap:18px}
  .op-signal{border-right:none;border-bottom:1px solid rgba(8,107,255,.1);padding-bottom:14px}
  .op-signal:last-child{border-bottom:none;padding-bottom:0}
}
@media(max-width:760px){
  .ticket-cards{grid-template-columns:1fr;gap:12px}
  .team-grid, .team-grid.team-grid-5 {grid-template-columns:1fr;gap:14px}
  .role-card{padding:26px 22px}
  .op-signals{padding:18px}
  .dashboard-image{border-radius:12px}
}

/* ============================================================
   SIDE SOCIAL RAIL — colorful, hover scale + glow + label tooltip
   ============================================================ */
.side-socials{
  position:fixed;
  right:18px;top:50%;
  transform:translateY(-50%);
  z-index:90;
  display:flex;flex-direction:column;gap:10px;
}
.side-socials .ss{
  width:42px;height:42px;border-radius:50%;
  display:grid;place-items:center;
  color:#fff;font-size:16px;
  box-shadow:0 6px 16px rgba(7,27,61,.18);
  position:relative;
  transition:transform .3s var(--ease), box-shadow .3s var(--ease);
}
.side-socials .ss::after{display:none!important}
.side-socials .ss i{
  font-size:16px;
  transition:transform .3s var(--ease);
}
/* Tooltip label that slides in on hover from the right side */
.side-socials .ss span{
  position:absolute;
  right:calc(100% + 12px);top:50%;transform:translateY(-50%) translateX(8px);
  background:var(--navy-900);color:#fff;
  font-size:12px;font-weight:600;letter-spacing:-.005em;
  padding:6px 12px;border-radius:8px;white-space:nowrap;
  opacity:0;pointer-events:none;
  transition:opacity .25s var(--ease), transform .25s var(--ease);
  box-shadow:0 6px 16px rgba(7,27,61,.25);
}
.side-socials .ss span::after{
  content:"";position:absolute;left:100%;top:50%;transform:translateY(-50%);
  border:5px solid transparent;border-left-color:var(--navy-900);
}
.side-socials .ss:hover{transform:scale(1.12)}
.side-socials .ss:hover i{transform:scale(1.05)}
.side-socials .ss:hover span{opacity:1;transform:translateY(-50%) translateX(0)}

/* Brand colors — always full color, with branded glow on hover */
.side-socials .s-linkedin{background:#0a66c2}
.side-socials .s-linkedin:hover{box-shadow:0 0 0 4px rgba(10,102,194,.18),0 12px 28px rgba(10,102,194,.5)}
.side-socials .s-whatsapp{background:#25d366}
.side-socials .s-whatsapp:hover{box-shadow:0 0 0 4px rgba(37,211,102,.18),0 12px 28px rgba(37,211,102,.5)}
.side-socials .s-facebook{background:#1877f2}
.side-socials .s-facebook:hover{box-shadow:0 0 0 4px rgba(24,119,242,.18),0 12px 28px rgba(24,119,242,.5)}
.side-socials .s-instagram{
  background:linear-gradient(45deg,#f09433 0%,#e6683c 25%,#dc2743 50%,#cc2366 75%,#bc1888 100%);
}
.side-socials .s-instagram:hover{box-shadow:0 0 0 4px rgba(220,39,67,.18),0 12px 28px rgba(220,39,67,.5)}
.side-socials .s-x{background:#000}
.side-socials .s-x:hover{box-shadow:0 0 0 4px rgba(0,0,0,.18),0 12px 28px rgba(0,0,0,.55)}

@media(max-width:1100px){
  .side-socials{right:12px;gap:8px}
  .side-socials .ss{width:38px;height:38px;font-size:14px}
  .side-socials .ss i{font-size:14px}
}
@media(max-width:760px){
  .side-socials{
    left:10px;right:auto;bottom:14px;top:auto;transform:none;
    flex-direction:row;
    gap:6px;
  }
  .side-socials .ss{width:34px;height:34px;font-size:13px}
  .side-socials .ss i{font-size:13px}
  .side-socials .ss span{display:none}
  .side-socials .ss:hover{transform:scale(1.1) translateY(-2px)}
}

/* ============================================================
   GENERIC TYPOGRAPHY
   ============================================================ */
h1,h2,h3,h4{
  font-family:"Inter","Helvetica Neue",Arial,sans-serif;
  color:var(--navy-800);font-weight:700;
  letter-spacing:-.022em;line-height:1.1;
  margin:0 0 .4em;
  font-feature-settings:"ss01","cv11","cv02";
}
h1{font-size:clamp(34px,4.4vw,52px);letter-spacing:-.025em;font-weight:700;line-height:1.1}
h2{font-size:clamp(28px,3.5vw,44px);letter-spacing:-.028em;line-height:1.12}
h3{font-size:21px;letter-spacing:-.012em;line-height:1.3;font-weight:700}
h4{font-size:13px;text-transform:uppercase;letter-spacing:.14em;font-weight:700}
p{line-height:1.7;color:var(--muted);font-size:15.5px;margin:0 0 1em;letter-spacing:-.003em}

.serif-accent{
  font-family:"Source Serif 4","Charter","Iowan Old Style",Georgia,serif;
  font-style:italic;font-weight:300;letter-spacing:-.008em;
  color:var(--blue-700);
}
em{
  font-family:"Source Serif 4","Charter","Iowan Old Style",Georgia,serif;
  font-style:italic;font-weight:300;letter-spacing:-.005em;
}

.eyebrow{
  display:inline-flex;align-items:center;gap:9px;
  padding:7px 14px;border-radius:999px;
  background:rgba(8,107,255,.08);
  color:var(--blue-700);
  font-weight:600;font-size:12px;
  text-transform:uppercase;letter-spacing:.14em;
}
.eyebrow::before{
  content:"";width:6px;height:6px;border-radius:50%;
  background:var(--blue-600);
}
.eyebrow.light{background:rgba(255,255,255,.12);color:#9bc1ff}
.eyebrow.light::before{background:var(--cyan-500)}

/* ============================================================
   BUTTONS
   ============================================================ */
.btn{
  display:inline-flex;align-items:center;justify-content:center;gap:10px;
  padding:15px 26px;border-radius:12px;
  font-weight:600;font-size:15px;letter-spacing:-.005em;
  border:1px solid transparent;cursor:pointer;
  transition:.35s var(--ease);
  position:relative;overflow:hidden;
}
.btn i{font-size:13px;transition:transform .35s var(--ease)}
.btn:hover i{transform:translateX(4px)}
.btn.primary{
  background:linear-gradient(135deg,var(--navy-800),var(--blue-700));
  color:#fff;box-shadow:0 14px 30px rgba(10,85,214,.28);
}
.btn.primary:hover{transform:translateY(-3px);box-shadow:0 22px 44px rgba(10,85,214,.35)}
.btn.secondary{
  background:#fff;color:var(--navy-800);
  border-color:var(--line);
}
.btn.secondary:hover{transform:translateY(-3px);border-color:var(--blue-600);color:var(--blue-700);box-shadow:var(--shadow-md)}
.btn.ghost{
  background:transparent;color:#fff;border-color:rgba(255,255,255,.3);
}
.btn.ghost:hover{background:rgba(255,255,255,.08);border-color:#fff}
.btn.btn-outline{
  background:transparent;color:var(--navy-800);
  border-color:var(--navy-800);
}
.btn.btn-outline:hover{background:var(--navy-800);color:#fff;transform:translateY(-3px);box-shadow:var(--shadow-md)}

.text-link{
  display:inline-flex;align-items:center;gap:8px;
  font-weight:600;color:var(--blue-700);font-size:15px;
  border-bottom:1px solid transparent;padding-bottom:2px;
  transition:.3s var(--ease);
}
.text-link i{transition:transform .3s var(--ease)}
.text-link:hover{border-color:var(--blue-700)}
.text-link:hover i{transform:translateX(5px)}

/* ============================================================
   HERO
   ============================================================ */
.hero{
  position:relative;overflow:hidden;
  padding:90px 32px 110px;
}
.hero-inner{
  max-width:var(--container);margin:0 auto;
  display:grid;grid-template-columns:1.15fr .85fr;gap:64px;align-items:center;
  position:relative;z-index:2;
}
.hero-bg{
  position:absolute;inset:0;z-index:0;pointer-events:none;
  background:
    radial-gradient(ellipse 70% 60% at 8% 12%,rgba(8,107,255,.10),transparent 60%),
    radial-gradient(ellipse 60% 60% at 92% 18%,rgba(0,194,255,.08),transparent 60%),
    linear-gradient(180deg,var(--softer),#fff);
}
.hero-bg::after{
  content:"";position:absolute;inset:0;
  background-image:
    linear-gradient(rgba(7,27,61,.04) 1px,transparent 1px),
    linear-gradient(90deg,rgba(7,27,61,.04) 1px,transparent 1px);
  background-size:64px 64px;
  mask-image:radial-gradient(ellipse 80% 70% at 50% 40%,#000 30%,transparent 75%);
  -webkit-mask-image:radial-gradient(ellipse 80% 70% at 50% 40%,#000 30%,transparent 75%);
}

.hero h1{margin-top:24px}
.hero h1 em{
  font-family:"Source Serif 4","Charter","Iowan Old Style",Georgia,serif;
  font-style:italic;font-weight:300;color:var(--blue-700);
  letter-spacing:-.04em;
}
.hero-content > p{font-size:18px;max-width:580px;margin-top:8px;color:var(--ink-soft);line-height:1.6}
.hero-actions{display:flex;gap:14px;flex-wrap:wrap;margin:32px 0 28px}
.trust-row{
  display:flex;flex-wrap:wrap;gap:8px 22px;
  padding-top:24px;border-top:1px solid var(--line-2);
  margin-top:26px;
}
.trust-row span{
  display:inline-flex;align-items:center;gap:8px;
  font-size:13px;font-weight:600;color:var(--ink-soft);
}
.trust-row i{
  width:22px;height:22px;border-radius:50%;
  background:rgba(8,107,255,.12);color:var(--blue-700);
  display:grid;place-items:center;font-size:10px;
}

/* Hero visual stack */
.hero-visual{position:relative;perspective:1200px}
.hero-card-main{
  position:relative;border-radius:var(--radius-lg);overflow:hidden;
  box-shadow:var(--shadow-lg);
  transform:rotate(-1.5deg);
  transition:transform .8s var(--ease);
}
.hero-card-main:hover{transform:rotate(0deg)}
.hero-card-main img{width:100%;height:540px;object-fit:cover;display:block}
.hero-card-main::after{
  content:"";position:absolute;inset:0;
  background:linear-gradient(180deg,transparent 50%,rgba(3,19,46,.55));
}
.hero-card-tag{
  position:absolute;left:24px;bottom:24px;z-index:2;color:#fff;
  display:flex;align-items:center;gap:12px;
}
.hero-card-tag .dot{
  width:10px;height:10px;border-radius:50%;background:#22e07a;
  box-shadow:0 0 14px #22e07a;animation:pulse 2s infinite;
}
.hero-card-tag b{font-weight:600;font-size:14px;letter-spacing:-.005em}
.hero-card-tag span{font-size:12px;opacity:.85}

.hero-float{
  position:absolute;background:#fff;border-radius:var(--radius);
  box-shadow:var(--shadow-lg);padding:18px 20px;
  border:1px solid var(--line-2);
}
.hero-float-1{
  left:-32px;top:64px;width:240px;
  animation:float 7s ease-in-out infinite;
}
.hero-float-2{
  right:-26px;bottom:90px;width:220px;
  animation:float 7s ease-in-out infinite reverse;
  animation-delay:-3.5s;
}
@keyframes float{
  0%,100%{transform:translateY(0)}
  50%{transform:translateY(-12px)}
}
.hero-float .row{display:flex;align-items:center;gap:12px;margin-bottom:8px}
.hero-float .icon{
  width:38px;height:38px;border-radius:11px;
  background:linear-gradient(135deg,var(--navy-800),var(--blue-700));
  color:#fff;display:grid;place-items:center;font-size:15px;flex-shrink:0;
}
.hero-float b{display:block;font-size:13px;color:var(--navy-800);font-weight:700}
.hero-float small{font-size:11px;color:var(--muted);font-weight:500;letter-spacing:.02em}
.hero-float .stat{
  font-family:"Inter","Helvetica Neue",Arial,sans-serif;
  font-size:28px;font-weight:700;color:var(--navy-800);letter-spacing:-.02em;
  display:flex;align-items:baseline;gap:4px;
}
.hero-float .stat .delta{
  font-size:11px;color:#22a36a;font-weight:600;
  background:rgba(34,163,106,.1);padding:3px 7px;border-radius:6px;
}
.hero-float .bar{
  height:6px;background:#eef3fb;border-radius:4px;overflow:hidden;margin-top:8px;
}
.hero-float .bar > i{
  display:block;height:100%;width:78%;
  background:linear-gradient(90deg,var(--blue-600),var(--cyan-500));
  border-radius:4px;
  animation:fill 2s var(--ease);
}
@keyframes fill{from{width:0}}

/* ============================================================
   LOGO STRIP
   ============================================================ */
.logo-strip{
  background:var(--softer);border-top:1px solid var(--line-2);border-bottom:1px solid var(--line-2);
  padding:34px 32px;
}
.logo-strip-inner{
  max-width:var(--container);margin:0 auto;
  display:flex;align-items:center;justify-content:space-between;gap:32px;flex-wrap:wrap;
}
.logo-strip p{
  margin:0;color:var(--muted-2);font-size:12px;
  text-transform:uppercase;letter-spacing:.16em;font-weight:600;
}
.logo-strip ul{
  list-style:none;margin:0;padding:0;
  display:flex;gap:40px;flex-wrap:wrap;align-items:center;
}
.logo-strip li{
  font-family:"Inter","Helvetica Neue",Arial,sans-serif;
  font-weight:600;color:#7e8aa3;font-size:18px;letter-spacing:-.01em;
  display:flex;align-items:center;gap:8px;
  transition:color .3s var(--ease);
}
.logo-strip li:hover{color:var(--navy-800)}
.logo-strip li i{font-size:15px;opacity:.7}

/* ============================================================
   CAMPAIGNS GRID — named programs we run
   ============================================================ */
.campaigns-grid{
  display:grid;grid-template-columns:repeat(4,1fr);gap:18px;margin-top:48px;
}
.campaign-card{
  background:#fff;border:1px solid var(--line-2);border-radius:16px;
  padding:26px 22px;position:relative;overflow:hidden;
  transition:.4s var(--ease);
  display:flex;flex-direction:column;gap:14px;
}
.campaign-card::before{
  content:"";position:absolute;top:0;left:0;right:0;height:3px;
  background:linear-gradient(90deg,var(--blue-600),var(--cyan-500));
  transform:scaleX(0);transform-origin:left;
  transition:transform .4s var(--ease);
}
.campaign-card:hover{
  transform:translateY(-6px);
  border-color:rgba(8,107,255,.25);
  box-shadow:0 18px 40px -12px rgba(7,27,61,.18);
}
.campaign-card:hover::before{transform:scaleX(1)}
.campaign-card .cat{
  font-size:11px;font-weight:700;letter-spacing:.14em;text-transform:uppercase;
  color:var(--blue-600);
}
.campaign-card .icon{
  width:46px;height:46px;border-radius:12px;
  background:linear-gradient(135deg,rgba(8,107,255,.1),rgba(0,194,255,.1));
  color:var(--blue-700);display:grid;place-items:center;font-size:19px;
  transition:.4s var(--ease);
}
.campaign-card:hover .icon{
  background:linear-gradient(135deg,var(--blue-600),var(--blue-700));
  color:#fff;transform:rotate(-6deg) scale(1.06);
}
.campaign-card h4{
  font-size:17px;color:var(--navy-800);margin:0;letter-spacing:-.015em;
  font-weight:700;
}
.campaign-card p{
  font-size:13.5px;color:var(--muted);margin:0;line-height:1.55;
}
.campaign-card .tag-row{
  display:flex;flex-wrap:wrap;gap:6px;margin-top:auto;padding-top:6px;
}
.campaign-card .tag-row span{
  font-size:11px;font-weight:600;color:var(--ink-soft);
  background:var(--soft);padding:4px 9px;border-radius:6px;
  border:1px solid var(--line-2);
}

/* Featured / large campaign block — for hero campaign */
.campaign-feature{
  grid-column:span 2;grid-row:span 2;
  background:linear-gradient(135deg,var(--navy-900) 0%,var(--navy-700) 100%);
  color:#fff;padding:34px;
  display:flex;flex-direction:column;gap:18px;
  position:relative;overflow:hidden;
}
.campaign-feature::after{
  content:"";position:absolute;inset:0;
  background-image:radial-gradient(circle at 80% 20%,rgba(0,194,255,.18) 0,transparent 50%);
  pointer-events:none;
}
.campaign-feature *{position:relative;z-index:1}
.campaign-feature .cat{color:var(--cyan-500)}
.campaign-feature h4{color:#fff;font-size:26px;line-height:1.25}
.campaign-feature h4 em{font-family:"Source Serif 4","Charter","Iowan Old Style",Georgia,serif;font-weight:300;font-style:italic;color:#9bc1ff}
.campaign-feature p{color:#b8c8e2;font-size:15px;max-width:90%}
.campaign-feature .icon{
  background:rgba(255,255,255,.08);color:#fff;width:54px;height:54px;font-size:22px;
}
.campaign-feature:hover .icon{background:var(--cyan-500);color:var(--navy-900)}
.campaign-feature .tag-row span{
  background:rgba(255,255,255,.08);color:#cfdcf3;border-color:rgba(255,255,255,.12);
}
.campaign-feature .stat-mini{
  display:flex;gap:28px;margin-top:8px;
  border-top:1px solid rgba(255,255,255,.1);padding-top:18px;
}
.campaign-feature .stat-mini div b{
  display:block;font-family:"Inter","Helvetica Neue",Arial,sans-serif;
  font-size:24px;color:#fff;font-weight:700;letter-spacing:-.02em;
}
.campaign-feature .stat-mini div span{
  font-size:11px;color:#9bb0d4;text-transform:uppercase;letter-spacing:.1em;font-weight:600;
}

/* Live programs ticker / bar */
.programs-bar{
  background:#fff;border:1px solid var(--line-2);border-radius:14px;
  padding:18px 24px;margin-top:24px;
  display:flex;align-items:center;gap:24px;flex-wrap:wrap;
}
.programs-bar .label{
  font-size:11px;font-weight:700;letter-spacing:.14em;text-transform:uppercase;
  color:var(--blue-700);display:flex;align-items:center;gap:8px;
}
.programs-bar .label::before{
  content:"";width:8px;height:8px;border-radius:50%;
  background:#22c55e;box-shadow:0 0 0 3px rgba(34,197,94,.18);
  animation:livepulse 2s ease infinite;
}
@keyframes livepulse{50%{box-shadow:0 0 0 7px rgba(34,197,94,0)}}
.programs-bar .marquee{
  flex:1;overflow:hidden;mask-image:linear-gradient(90deg,transparent,#000 8%,#000 92%,transparent);
}
.programs-bar .marquee-track{
  display:flex;gap:36px;animation:marquee 36s linear infinite;width:max-content;
}
.programs-bar .marquee-track span{
  font-family:"Inter","Helvetica Neue",Arial,sans-serif;font-weight:600;color:var(--ink-soft);
  font-size:14px;display:inline-flex;align-items:center;gap:8px;white-space:nowrap;
}
.programs-bar .marquee-track span i{color:var(--blue-600);font-size:13px}
@keyframes marquee{
  0%{transform:translateX(0)}
  100%{transform:translateX(-50%)}
}

/* ============================================================
   GROWTH / EXPANSION BLOCK — enterprise positioning
   ============================================================ */
.expansion{
  position:relative;
  background:linear-gradient(135deg,#071b3d 0%,#0d2851 60%,#0a55d6 130%);
  color:#cfdcf3;overflow:hidden;
  border-radius:28px;
  padding:64px 56px;
  margin-top:24px;
}
.expansion::before{
  content:"";position:absolute;inset:0;
  background-image:
    radial-gradient(circle at 88% 12%,rgba(0,194,255,.22) 0,transparent 38%),
    linear-gradient(rgba(255,255,255,.04) 1px,transparent 1px),
    linear-gradient(90deg,rgba(255,255,255,.04) 1px,transparent 1px);
  background-size:auto, 56px 56px, 56px 56px;
  pointer-events:none;
}
.expansion-inner{position:relative;z-index:1;display:grid;grid-template-columns:1.05fr 1fr;gap:56px;align-items:center}
.expansion h2{color:#fff;font-size:38px;line-height:1.2;letter-spacing:-.02em;margin:0 0 18px}
.expansion h2 em{font-family:"Source Serif 4","Charter","Iowan Old Style",Georgia,serif;font-weight:300;font-style:italic;color:#9bc1ff}
.expansion .lead{color:#b8c8e2;font-size:16px;line-height:1.7;margin-bottom:22px;max-width:540px}
.expansion .badge-row{display:flex;flex-wrap:wrap;gap:10px;margin-bottom:28px}
.expansion .badge-row span{
  background:rgba(255,255,255,.08);color:#cfdcf3;
  border:1px solid rgba(255,255,255,.14);
  padding:8px 14px;border-radius:8px;font-size:13px;font-weight:600;
  display:inline-flex;align-items:center;gap:8px;
  backdrop-filter:blur(6px);
}
.expansion .badge-row span i{color:var(--cyan-500)}
.expansion .btn-row{display:flex;gap:12px;flex-wrap:wrap}
.expansion-cards{display:grid;grid-template-columns:1fr 1fr;gap:14px}
.expansion-card{
  background:rgba(255,255,255,.05);
  border:1px solid rgba(255,255,255,.12);
  border-radius:14px;padding:22px 20px;
  backdrop-filter:blur(10px);
  transition:.4s var(--ease);
  position:relative;overflow:hidden;
}
.expansion-card::before{
  content:"";position:absolute;top:0;left:0;width:3px;height:0;
  background:linear-gradient(180deg,var(--cyan-500),var(--blue-600));
  transition:height .4s var(--ease);
}
.expansion-card:hover{
  background:rgba(255,255,255,.09);
  border-color:rgba(0,194,255,.35);
  transform:translateY(-3px);
}
.expansion-card:hover::before{height:100%}
.expansion-card .num{
  font-family:"Inter","Helvetica Neue",Arial,sans-serif;
  font-size:11px;font-weight:700;color:var(--cyan-500);
  letter-spacing:.16em;text-transform:uppercase;margin-bottom:10px;display:block;
}
.expansion-card h5{
  color:#fff;font-size:16px;margin:0 0 8px;letter-spacing:-.01em;
  font-family:"Inter","Helvetica Neue",Arial,sans-serif;font-weight:700;
}
.expansion-card p{color:#9bb0d4;font-size:13.5px;line-height:1.6;margin:0}

@media(max-width:1100px){
  .expansion-inner{grid-template-columns:1fr;gap:40px}
  .expansion h2{font-size:32px}
  .expansion{padding:48px 36px}
}
@media(max-width:760px){
  .expansion{padding:38px 24px;border-radius:18px}
  .expansion h2{font-size:26px}
  .expansion-cards{grid-template-columns:1fr}
}

/* ============================================================
   OPERATIONAL EXPERIENCE — grounded experience tiles
   ============================================================ */
.op-experience{
  display:grid;grid-template-columns:repeat(2,1fr);gap:18px;margin-top:48px;
}
.op-tile{
  background:#fff;border:1px solid var(--line-2);border-radius:14px;
  padding:30px 28px;display:flex;gap:20px;align-items:flex-start;
  transition:.4s var(--ease);
  position:relative;overflow:hidden;
}
.op-tile::before{
  content:"";position:absolute;left:0;top:0;bottom:0;width:3px;
  background:linear-gradient(180deg,var(--blue-600),var(--cyan-500));
  transform:scaleY(0);transform-origin:top;transition:transform .4s var(--ease);
}
.op-tile:hover{
  border-color:rgba(8,107,255,.22);
  box-shadow:0 14px 32px -10px rgba(7,27,61,.14);
  transform:translateY(-3px);
}
.op-tile:hover::before{transform:scaleY(1)}
.op-tile .op-icon{
  flex-shrink:0;width:48px;height:48px;border-radius:11px;
  background:linear-gradient(135deg,rgba(8,107,255,.1),rgba(0,194,255,.1));
  color:var(--blue-700);display:grid;place-items:center;font-size:19px;
  transition:.4s var(--ease);
}
.op-tile:hover .op-icon{
  background:linear-gradient(135deg,var(--blue-600),var(--blue-700));
  color:#fff;
}
.op-tile h4{
  font-size:17px;color:var(--navy-800);margin:0 0 6px;
  letter-spacing:-.012em;font-weight:700;
}
.op-tile p{font-size:14.5px;color:var(--muted);margin:0;line-height:1.6}

/* ============================================================
   WHY WORK WITH US — clean three-column reasons
   ============================================================ */
.why-grid{
  display:grid;grid-template-columns:repeat(3,1fr);gap:0;margin-top:48px;
  border:1px solid var(--line-2);border-radius:18px;overflow:hidden;
  background:#fff;
}
.why-item{
  padding:38px 32px;
  border-right:1px solid var(--line-2);
  position:relative;
  transition:background .4s var(--ease);
}
.why-item:last-child{border-right:none}
.why-item:hover{background:var(--soft)}
.why-item .why-num{
  font-family:"Inter","Helvetica Neue",Arial,sans-serif;
  font-size:13px;font-weight:700;letter-spacing:.16em;
  color:var(--blue-700);text-transform:uppercase;margin-bottom:14px;
  display:flex;align-items:center;gap:12px;
}
.why-item .why-num::before{
  content:"";width:24px;height:2px;background:var(--blue-600);
}
.why-item h3{font-size:20px;color:var(--navy-800);margin:0 0 10px;letter-spacing:-.012em}
.why-item p{font-size:14.5px;color:var(--muted);margin:0;line-height:1.65}

/* ============================================================
   PROCESS FLOW — Customer Issue → Resolution → Reporting
   ============================================================ */
.flow-section{padding:96px 32px;background:linear-gradient(180deg,#fff 0%,var(--soft) 100%)}
.flow-track{
  display:grid;grid-template-columns:repeat(5,1fr);gap:0;
  margin-top:60px;position:relative;
}
.flow-track::before{
  content:"";position:absolute;top:38px;left:6%;right:6%;height:2px;
  background:repeating-linear-gradient(90deg,var(--line) 0 8px,transparent 8px 14px);
  z-index:0;
}
.flow-step{
  position:relative;z-index:1;text-align:center;padding:0 14px;
}
.flow-step .flow-circle{
  width:78px;height:78px;border-radius:50%;
  background:#fff;border:2px solid var(--line);
  display:grid;place-items:center;margin:0 auto 22px;
  font-size:26px;color:var(--navy-800);
  transition:.45s var(--ease);
  position:relative;
}
.flow-step .flow-circle::after{
  content:"";position:absolute;inset:-6px;border-radius:50%;
  background:linear-gradient(135deg,var(--blue-600),var(--cyan-500));
  opacity:0;transition:opacity .4s var(--ease);z-index:-1;
}
.flow-step:hover .flow-circle{
  border-color:transparent;color:#fff;
  background:linear-gradient(135deg,var(--blue-600),var(--blue-700));
  transform:scale(1.06);
  box-shadow:0 14px 30px rgba(8,107,255,.32);
}
.flow-step .flow-num{
  font-family:"Inter","Helvetica Neue",Arial,sans-serif;
  font-size:11px;font-weight:700;letter-spacing:.16em;
  color:var(--blue-700);text-transform:uppercase;
  margin-bottom:6px;display:block;
}
.flow-step h4{
  font-size:15px;color:var(--navy-800);margin:0 0 8px;
  letter-spacing:-.01em;font-weight:700;
}
.flow-step p{font-size:13px;color:var(--muted);margin:0;line-height:1.55}

/* Responsive breaks */
@media(max-width:1100px){
  .op-experience{grid-template-columns:1fr 1fr}
  .why-grid{grid-template-columns:1fr;border-radius:14px}
  .why-item{border-right:none;border-bottom:1px solid var(--line-2)}
  .why-item:last-child{border-bottom:none}
  .flow-track{grid-template-columns:repeat(5,1fr);gap:0}
  .flow-step h4{font-size:13.5px}
  .flow-step p{font-size:12px}
  .flow-step .flow-circle{width:64px;height:64px;font-size:20px}
}
@media(max-width:760px){
  .op-experience{grid-template-columns:1fr;gap:14px}
  .op-tile{padding:24px 20px;gap:16px}
  .flow-section{padding:60px 20px}
  .flow-track{grid-template-columns:1fr;gap:32px;margin-top:36px}
  .flow-track::before{display:none}
  .flow-step{display:flex;align-items:flex-start;gap:18px;text-align:left;padding:0}
  .flow-step .flow-circle{margin:0;flex-shrink:0;width:60px;height:60px;font-size:18px}
  .flow-step > div{flex:1}
}

/* ============================================================
   SECTIONS
   ============================================================ */
.section{padding:110px 32px;position:relative}
.section-inner{max-width:var(--container);margin:0 auto;position:relative;z-index:2}
.section.tight{padding:80px 32px}
.section.dark{
  background:var(--navy-900);color:#cfdcf3;
  position:relative;overflow:hidden;
}
.section.dark::before{
  content:"";position:absolute;inset:0;
  background:
    radial-gradient(ellipse 60% 60% at 15% 20%,rgba(8,107,255,.18),transparent 60%),
    radial-gradient(ellipse 50% 50% at 85% 80%,rgba(0,194,255,.12),transparent 60%);
  pointer-events:none;
}
.section.dark h1,.section.dark h2,.section.dark h3,.section.dark h4{color:#fff}
.section.dark p{color:#a5b8d8}
.section.soft{background:var(--soft)}

.section-head{max-width:760px;margin:0 auto 56px;text-align:center}
.section-head.left{margin-left:0;text-align:left}
.section-head h2{margin-top:18px}
.section-head p{font-size:17px;margin-top:8px}

.section-head-row{
  display:flex;justify-content:space-between;align-items:flex-end;
  gap:32px;margin-bottom:50px;
}
.section-head-row .lead{max-width:540px}
.section-head-row .lead h2{margin-top:14px}

/* ============================================================
   STATS
   ============================================================ */
.stats-grid{
  display:grid;grid-template-columns:repeat(4,1fr);gap:1px;
  background:var(--line);border-radius:var(--radius);overflow:hidden;
  border:1px solid var(--line);
}
.stat{
  background:#fff;padding:38px 28px;text-align:left;
  transition:.4s var(--ease);position:relative;
}
.stat::before{
  content:"";position:absolute;left:0;top:0;width:0;height:3px;
  background:linear-gradient(90deg,var(--blue-600),var(--cyan-500));
  transition:width .5s var(--ease);
}
.stat:hover{background:var(--softer)}
.stat:hover::before{width:100%}
.stat b{
  font-family:"Inter","Helvetica Neue",Arial,sans-serif;
  display:block;font-size:46px;letter-spacing:-.04em;
  color:var(--navy-800);font-weight:700;line-height:1;margin-bottom:8px;
}
.stat b sup{font-size:22px;color:var(--blue-600);margin-left:2px;font-weight:600}
.stat span{font-size:14px;color:var(--muted);font-weight:500;line-height:1.5;display:block}
.stat .label{
  font-size:11px;color:var(--blue-700);font-weight:700;
  letter-spacing:.12em;text-transform:uppercase;margin-bottom:18px;
  display:block;
}

/* ============================================================
   CARDS — Service / Solution / Generic
   ============================================================ */
.cards{display:grid;grid-template-columns:repeat(3,1fr);gap:24px}
.cards.four{grid-template-columns:repeat(4,1fr)}
.cards.two{grid-template-columns:repeat(2,1fr)}

.card{
  background:#fff;border:1px solid var(--line-2);
  border-radius:var(--radius);padding:34px 30px;
  transition:.4s var(--ease);
  position:relative;overflow:hidden;
}
.card::before{
  content:"";position:absolute;left:0;top:0;width:3px;height:0;
  background:linear-gradient(180deg,var(--blue-600),var(--cyan-500));
  transition:height .5s var(--ease);
}
.card:hover{
  transform:translateY(-6px);
  border-color:transparent;
  box-shadow:var(--shadow-lg);
}
.card:hover::before{height:100%}
.card .icon-box{
  width:54px;height:54px;border-radius:14px;
  background:linear-gradient(135deg,var(--navy-800),var(--blue-700));
  color:#fff;display:grid;place-items:center;font-size:22px;
  margin-bottom:22px;
  box-shadow:0 12px 28px rgba(7,27,61,.18);
  transition:.4s var(--ease);
}
.card:hover .icon-box{transform:rotate(-6deg) scale(1.06)}
.card h3{margin-bottom:10px}
.card p{font-size:15px;line-height:1.65}
.card .card-link{
  display:inline-flex;align-items:center;gap:8px;margin-top:16px;
  color:var(--blue-700);font-weight:600;font-size:14px;
  opacity:.7;transition:.3s var(--ease);
}
.card:hover .card-link{opacity:1;gap:12px}
.card .num{
  position:absolute;right:24px;top:24px;
  font-family:"Inter","Helvetica Neue",Arial,sans-serif;
  font-size:14px;color:var(--muted-2);font-weight:600;letter-spacing:.05em;
}

/* ============================================================
   SPLIT / FEATURE
   ============================================================ */
.split{
  display:grid;grid-template-columns:1fr 1fr;gap:80px;align-items:center;
}
.split.flip{direction:rtl}
.split.flip > *{direction:ltr}

.split h2{margin-top:20px}
.split p{font-size:16.5px;line-height:1.75;margin-bottom:18px}

.image-frame{
  position:relative;border-radius:var(--radius-lg);overflow:hidden;
  box-shadow:var(--shadow-lg);
}
.image-frame img{width:100%;height:560px;object-fit:cover;display:block}
.image-frame::after{
  content:"";position:absolute;inset:0;
  background:linear-gradient(135deg,rgba(8,107,255,.1),transparent 50%);
}
.image-frame.tall img{height:620px}

.image-deco{position:relative}
.image-deco::before{
  content:"";position:absolute;inset:30px -22px -22px 30px;
  border-radius:var(--radius-lg);
  background:linear-gradient(135deg,var(--blue-600),var(--cyan-500));
  z-index:0;
}
.image-deco .image-frame{position:relative;z-index:1}

.feature-points{list-style:none;padding:0;margin:24px 0 0;display:grid;gap:14px}
.feature-points li{
  display:flex;gap:14px;align-items:flex-start;
  font-size:15px;color:var(--ink-soft);font-weight:500;line-height:1.55;
}
.feature-points li i{
  flex-shrink:0;width:24px;height:24px;border-radius:50%;
  background:rgba(8,107,255,.12);color:var(--blue-700);
  display:grid;place-items:center;font-size:10px;margin-top:2px;
}
.feature-points li b{color:var(--navy-800);display:block;font-weight:700;margin-bottom:2px}

/* ============================================================
   PILLARS / VALUES
   ============================================================ */
.pillars{display:grid;grid-template-columns:repeat(4,1fr);gap:0;border-radius:var(--radius);overflow:hidden;border:1px solid var(--line)}
.pillar{
  padding:38px 30px;background:#fff;border-right:1px solid var(--line-2);
  transition:.4s var(--ease);
}
.pillar:last-child{border-right:none}
.pillar:hover{background:var(--softer)}
.pillar .num{
  font-family:"Inter","Helvetica Neue",Arial,sans-serif;
  font-size:13px;color:var(--blue-700);font-weight:700;letter-spacing:.08em;
  display:block;margin-bottom:24px;
}
.pillar h3{margin-bottom:10px;font-size:19px}
.pillar p{font-size:14.5px;margin:0}

/* ============================================================
   PROCESS / TIMELINE
   ============================================================ */
.process{
  display:grid;grid-template-columns:repeat(6,1fr);gap:0;
  position:relative;
}
.process::before{
  content:"";position:absolute;top:32px;left:5%;right:5%;height:1px;
  background:linear-gradient(90deg,transparent,var(--line),transparent);
  z-index:0;
}
.step{
  background:transparent;padding:0 14px;text-align:left;
  position:relative;z-index:1;
}
.step .num-circle{
  width:64px;height:64px;border-radius:50%;
  background:#fff;border:1px solid var(--line);
  display:grid;place-items:center;
  font-family:"Inter","Helvetica Neue",Arial,sans-serif;
  font-weight:700;font-size:18px;color:var(--navy-800);
  letter-spacing:-.01em;
  box-shadow:var(--shadow-sm);
  margin-bottom:22px;
  transition:.4s var(--ease);
}
.step:hover .num-circle{
  background:linear-gradient(135deg,var(--navy-800),var(--blue-700));
  color:#fff;border-color:transparent;transform:scale(1.08);
}
.step h3{font-size:17px;margin-bottom:6px}
.step p{font-size:13.5px;line-height:1.55;margin:0}

/* ============================================================
   CTA PANEL
   ============================================================ */
.cta-panel{
  background:linear-gradient(135deg,var(--navy-900) 0%,var(--navy-700) 60%,var(--blue-700) 100%);
  border-radius:var(--radius-lg);padding:80px 60px;
  position:relative;overflow:hidden;color:#fff;
}
.cta-panel::before{
  content:"";position:absolute;inset:0;
  background:
    radial-gradient(circle at 80% 20%,rgba(0,194,255,.25),transparent 40%),
    radial-gradient(circle at 20% 80%,rgba(8,107,255,.3),transparent 40%);
}
.cta-panel::after{
  content:"";position:absolute;inset:0;
  background-image:
    linear-gradient(rgba(255,255,255,.04) 1px,transparent 1px),
    linear-gradient(90deg,rgba(255,255,255,.04) 1px,transparent 1px);
  background-size:48px 48px;
  mask-image:radial-gradient(ellipse 90% 90% at 50% 50%,#000 20%,transparent 70%);
  -webkit-mask-image:radial-gradient(ellipse 90% 90% at 50% 50%,#000 20%,transparent 70%);
}
.cta-panel-inner{position:relative;z-index:2;max-width:760px}
.cta-panel h2{color:#fff}
.cta-panel p{color:#cfdcf3;font-size:17px;max-width:580px;margin:14px 0 32px}
.cta-panel .btns{display:flex;gap:14px;flex-wrap:wrap}

/* ============================================================
   PAGE HERO (interior pages)
   ============================================================ */
.page-hero{
  padding:80px 32px 90px;position:relative;overflow:hidden;
  background:var(--navy-900);color:#fff;
}
.page-hero::before{
  content:"";position:absolute;inset:0;
  background:
    radial-gradient(ellipse 60% 70% at 20% 30%,rgba(8,107,255,.25),transparent 60%),
    radial-gradient(ellipse 50% 60% at 80% 70%,rgba(0,194,255,.18),transparent 60%);
}
.page-hero::after{
  content:"";position:absolute;inset:0;
  background-image:
    linear-gradient(rgba(255,255,255,.03) 1px,transparent 1px),
    linear-gradient(90deg,rgba(255,255,255,.03) 1px,transparent 1px);
  background-size:56px 56px;
  mask-image:radial-gradient(ellipse 80% 90% at 50% 60%,#000 30%,transparent 80%);
  -webkit-mask-image:radial-gradient(ellipse 80% 90% at 50% 60%,#000 30%,transparent 80%);
}
.page-hero-inner{
  max-width:var(--container);margin:0 auto;
  position:relative;z-index:2;
  display:grid;grid-template-columns:1.5fr 1fr;gap:48px;align-items:end;
}
.page-hero h1{color:#fff;margin:18px 0 12px;font-size:clamp(36px,4.6vw,58px)}
.page-hero h1 em{
  font-family:"Source Serif 4","Charter","Iowan Old Style",Georgia,serif;font-weight:300;
  font-style:italic;color:#9bc1ff;
}
.page-hero p{font-size:17px;color:#cfdcf3;max-width:580px;margin:0}
.breadcrumb{display:flex;gap:8px;font-size:13px;color:#9bc1ff;font-weight:500;margin-bottom:8px}
.breadcrumb a{color:#9bc1ff}
.breadcrumb a:hover{color:#fff}
.breadcrumb i{font-size:9px;align-self:center;opacity:.5}

.page-hero-meta{
  border-left:1px solid rgba(255,255,255,.15);
  padding-left:32px;display:grid;gap:18px;
}
.page-hero-meta div b{
  display:block;font-family:"Inter","Helvetica Neue",Arial,sans-serif;
  font-size:11px;letter-spacing:.16em;text-transform:uppercase;
  color:#9bc1ff;font-weight:700;margin-bottom:4px;
}
.page-hero-meta div span{font-size:15px;color:#fff;font-weight:500}

/* ============================================================
   SOLUTION GRID (alternate card style)
   ============================================================ */
.solution-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:24px}
.solution{
  background:#fff;border:1px solid var(--line-2);border-radius:var(--radius);
  padding:40px 36px;display:grid;grid-template-columns:auto 1fr;gap:24px;
  align-items:flex-start;transition:.4s var(--ease);position:relative;overflow:hidden;
}
.solution::after{
  content:"";position:absolute;right:-40px;top:-40px;width:160px;height:160px;
  border-radius:50%;background:rgba(8,107,255,.05);
  transition:.6s var(--ease);
}
.solution:hover{transform:translateY(-6px);box-shadow:var(--shadow-lg);border-color:transparent}
.solution:hover::after{transform:scale(1.6);background:rgba(8,107,255,.08)}
.solution .icon-box{
  width:60px;height:60px;border-radius:16px;
  background:linear-gradient(135deg,var(--navy-800),var(--blue-700));
  color:#fff;display:grid;place-items:center;font-size:24px;
  flex-shrink:0;position:relative;z-index:1;
  box-shadow:0 12px 28px rgba(7,27,61,.18);
}
.solution-text{position:relative;z-index:1}
.solution h3{margin-bottom:10px}
.solution p{margin:0 0 14px;font-size:15px}
.solution ul{list-style:none;padding:0;margin:0;display:grid;gap:6px}
.solution ul li{font-size:13.5px;color:var(--ink-soft);display:flex;gap:8px;align-items:center}
.solution ul li::before{content:"›";color:var(--blue-600);font-weight:700;font-size:14px}

/* ============================================================
   INDUSTRIES / CAMPAIGNS
   ============================================================ */
.industries{display:grid;grid-template-columns:repeat(3,1fr);gap:0;border-radius:var(--radius);overflow:hidden;border:1px solid var(--line)}
.industry{
  background:#fff;padding:32px 28px;border-right:1px solid var(--line-2);border-bottom:1px solid var(--line-2);
  transition:.4s var(--ease);position:relative;
}
.industry:nth-child(3n){border-right:none}
.industry:nth-last-child(-n+3){border-bottom:none}
.industry:hover{background:var(--navy-900);color:#fff}
.industry:hover h3{color:#fff}
.industry:hover p{color:#a5b8d8}
.industry:hover i{color:var(--cyan-500)}
.industry i{font-size:24px;color:var(--blue-600);margin-bottom:18px;display:block;transition:.4s var(--ease)}
.industry h3{font-size:18px;margin-bottom:8px;transition:.4s var(--ease)}
.industry p{font-size:14px;margin:0;line-height:1.6;transition:.4s var(--ease)}

/* ============================================================
   QUOTE / TESTIMONIAL
   ============================================================ */
.quote-block{
  display:grid;grid-template-columns:1fr 1fr;gap:64px;align-items:center;
  padding:56px;background:#fff;border-radius:var(--radius-lg);
  border:1px solid var(--line-2);box-shadow:var(--shadow-md);
}
.quote-block .quote-mark{
  font-family:"Source Serif 4","Charter","Iowan Old Style",Georgia,serif;
  font-size:120px;line-height:.6;color:var(--blue-600);font-weight:300;
  display:block;margin-bottom:8px;
}
.quote-block blockquote{
  font-family:"Inter","Helvetica Neue",Arial,sans-serif;
  font-size:24px;line-height:1.4;color:var(--navy-800);font-weight:500;
  letter-spacing:-.018em;margin:0 0 24px;
}
.quote-block blockquote em{
  font-family:"Source Serif 4","Charter","Iowan Old Style",Georgia,serif;font-style:italic;font-weight:400;color:var(--blue-700);
}
.quote-author{display:flex;align-items:center;gap:14px}
.quote-author .avatar{
  width:48px;height:48px;border-radius:50%;
  background:linear-gradient(135deg,var(--navy-800),var(--blue-700));
  color:#fff;display:grid;place-items:center;font-weight:700;
}
.quote-author b{display:block;color:var(--navy-800);font-size:15px}
.quote-author span{font-size:13px;color:var(--muted)}

/* ============================================================
   COMPLIANCE / CAPABILITY ROW
   ============================================================ */
.capability-row{
  display:grid;grid-template-columns:repeat(4,1fr);gap:24px;
}
.capability{
  text-align:left;padding:28px 24px;
  background:#fff;border:1px solid var(--line-2);border-radius:var(--radius-sm);
  transition:.35s var(--ease);
}
.capability:hover{transform:translateY(-4px);box-shadow:var(--shadow-md);border-color:var(--blue-500)}
.capability i{
  font-size:22px;color:var(--blue-700);margin-bottom:14px;display:block;
}
.capability b{display:block;color:var(--navy-800);font-size:15px;margin-bottom:5px;font-weight:700}
.capability span{font-size:13px;color:var(--muted);line-height:1.5}

/* ============================================================
   CONTACT
   ============================================================ */
.contact-grid{display:grid;grid-template-columns:1.1fr .9fr;gap:48px;align-items:flex-start}
.contact-form{
  background:#fff;border:1px solid var(--line-2);
  border-radius:var(--radius-lg);padding:48px;box-shadow:var(--shadow-md);
}
form{display:grid;gap:18px}
.form-row{display:grid;grid-template-columns:1fr 1fr;gap:14px}
label{display:block}
label .label-text{
  display:block;font-size:13px;font-weight:600;color:var(--navy-800);
  margin-bottom:8px;letter-spacing:-.005em;
}
input,textarea,select{
  width:100%;padding:14px 16px;
  border:1px solid var(--line);border-radius:11px;
  font:inherit;font-size:15px;color:var(--ink);
  outline:none;background:#fff;
  transition:.25s var(--ease);
}
textarea{min-height:140px;resize:vertical}
input:focus,textarea:focus,select:focus{
  border-color:var(--blue-600);
  box-shadow:0 0 0 4px rgba(8,107,255,.10);
}
.form-note{font-size:12.5px;color:var(--muted);margin-top:-4px}

.contact-info{display:grid;gap:18px}
.contact-card{
  background:var(--navy-900);color:#fff;border-radius:var(--radius);padding:32px;
  position:relative;overflow:hidden;
}
.contact-card::before{
  content:"";position:absolute;right:-30px;top:-30px;width:160px;height:160px;
  border-radius:50%;background:rgba(0,194,255,.15);
}
.contact-card h3{color:#fff;margin-bottom:20px;font-size:20px}
.info-line{
  display:flex;gap:14px;align-items:flex-start;margin:14px 0;
  position:relative;z-index:1;
}
.info-line i{
  width:38px;height:38px;border-radius:11px;
  background:rgba(255,255,255,.08);color:var(--cyan-500);
  display:grid;place-items:center;font-size:14px;flex-shrink:0;
}
.info-line b{display:block;color:#fff;font-size:14px;margin-bottom:3px;font-weight:600}
.info-line span,.info-line a{font-size:13px;color:#a5b8d8}
.info-line a:hover{color:#fff}

.contact-side-card{
  background:linear-gradient(135deg,#fff,var(--softer));
  border:1px solid var(--line-2);border-radius:var(--radius);padding:32px;
}
.contact-side-card h4{color:var(--blue-700);margin-bottom:14px}
.contact-side-card p{font-size:14.5px;margin-bottom:8px}

/* ============================================================
   ABOUT — Leadership / Org info
   ============================================================ */
.about-meta{
  display:grid;grid-template-columns:repeat(3,1fr);gap:32px;
  padding:48px 0;border-top:1px solid var(--line);border-bottom:1px solid var(--line);
}
.meta-item b{
  display:block;font-family:"Inter","Helvetica Neue",Arial,sans-serif;
  font-size:11px;color:var(--blue-700);font-weight:700;
  letter-spacing:.14em;text-transform:uppercase;margin-bottom:8px;
}
.meta-item p{font-size:15.5px;color:var(--navy-800);font-weight:500;line-height:1.55;margin:0}

/* ============================================================
   FAQ
   ============================================================ */
.faq{display:grid;gap:14px;max-width:880px;margin:0 auto}
.faq-item{
  background:#fff;border:1px solid var(--line-2);border-radius:var(--radius-sm);
  overflow:hidden;transition:.3s var(--ease);
}
.faq-item:hover{border-color:var(--blue-500)}
.faq-q{
  display:flex;justify-content:space-between;align-items:center;
  padding:22px 26px;cursor:pointer;font-weight:600;font-size:16px;
  color:var(--navy-800);font-family:"Inter","Helvetica Neue",Arial,sans-serif;
}
.faq-q i{
  width:30px;height:30px;border-radius:50%;background:var(--soft);
  display:grid;place-items:center;color:var(--blue-700);
  transition:.3s var(--ease);font-size:11px;
}
.faq-item.open .faq-q i{transform:rotate(180deg);background:var(--blue-600);color:#fff}
.faq-a{
  max-height:0;overflow:hidden;
  transition:max-height .4s var(--ease),padding .4s var(--ease);
  padding:0 26px;
}
.faq-item.open .faq-a{max-height:400px;padding:0 26px 22px}
.faq-a p{font-size:15px;margin:0;line-height:1.7}

/* ============================================================
   FOOTER
   ============================================================ */
.footer{
  background:var(--navy-900);color:#a5b8d8;
  padding:80px 32px 24px;position:relative;overflow:hidden;
}
.footer::before{
  content:"";position:absolute;top:0;left:0;right:0;height:1px;
  background:linear-gradient(90deg,transparent,var(--blue-600),var(--cyan-500),transparent);
}
.footer::after{
  content:"";position:absolute;inset:0;
  background:radial-gradient(circle at 90% 10%,rgba(8,107,255,.12),transparent 40%);
  pointer-events:none;
}
.footer-inner{max-width:var(--container);margin:0 auto;position:relative;z-index:1}
.footer-cta{
  display:flex;justify-content:space-between;align-items:center;
  gap:28px;padding-bottom:48px;margin-bottom:48px;
  border-bottom:1px solid rgba(255,255,255,.1);
}
.footer-cta h3{font-size:32px;color:#fff;margin:0;letter-spacing:-.02em;max-width:540px}
.footer-cta h3 em{font-family:"Source Serif 4","Charter","Iowan Old Style",Georgia,serif;font-weight:300;font-style:italic;color:#9bc1ff}
.footer-grid{
  display:grid;grid-template-columns:1.4fr .9fr .9fr 1.1fr;gap:48px;
  margin-bottom:48px;
}
.footer h4{color:#fff;font-size:13px;margin-bottom:18px}
.footer p,.footer a{color:#a5b8d8;font-size:14px;margin:0 0 10px;display:block;transition:.25s var(--ease)}
.footer a:hover{color:#fff;transform:translateX(3px)}
.footer-logo{
  width:335px;height:auto;display:block;margin-bottom:18px;
  filter:brightness(0) invert(1) drop-shadow(0 2px 8px rgba(0,194,255,.18));
  transition:.3s var(--ease);
}
.footer-logo:hover{transform:translateY(-2px);filter:brightness(0) invert(1) drop-shadow(0 4px 14px rgba(0,194,255,.35))}
.legal{font-size:12px;color:#7e8aa3;margin-top:14px}
.legal-line{
  font-size:11px;font-weight:600;letter-spacing:.08em;text-transform:uppercase;
  color:#9bc1ff;margin:-4px 0 18px;display:inline-flex;align-items:center;gap:8px;
}
.legal-line::before{
  content:"";width:18px;height:1px;background:rgba(155,193,255,.4);
}
.legal-line-light{
  color:#7fa8e3;margin:14px 0 22px;
}
.legal-line-light::before{background:rgba(127,168,227,.45)}
.footer-bottom{
  border-top:1px solid rgba(255,255,255,.08);
  padding-top:24px;display:flex;justify-content:space-between;
  align-items:center;flex-wrap:wrap;gap:14px;
  color:#7e8aa3;font-size:13px;
}
.footer-bottom-links{display:flex;gap:24px}
.footer-bottom-links a{font-size:13px;margin:0}
.footer-socials{display:flex;gap:10px}
.footer-socials a{
  width:36px;height:36px;border-radius:10px;
  display:grid;place-items:center;
  background:rgba(255,255,255,.06);color:#a5b8d8;
  margin:0;
}
.footer-socials a:hover{background:var(--blue-600);color:#fff;transform:translateY(-2px)}

/* ============================================================
   FLOATING CTA
   ============================================================ */
.floating-contact{
  position:fixed;right:24px;bottom:24px;z-index:998;
  background:var(--navy-800);color:#fff;
  padding:13px 22px;border-radius:999px;
  font-weight:600;font-size:12.5px;letter-spacing:.02em;
  box-shadow:0 18px 40px rgba(7,27,61,.32);
  display:inline-flex;align-items:center;gap:10px;
  transition:.3s var(--ease);
  border:1px solid rgba(255,255,255,.1);
  max-width:300px;
}
.floating-contact:hover{
  background:var(--blue-600);transform:translateY(-3px) scale(1.04);
  box-shadow:0 22px 48px rgba(8,107,255,.4);
}
.floating-contact i{
  width:22px;height:22px;border-radius:50%;background:var(--cyan-500);
  display:grid;place-items:center;color:var(--navy-800);font-size:11px;
}

/* ============================================================
   REVEAL ANIMATIONS
   ============================================================ */
.reveal{opacity:0;transform:translateY(28px);transition:all .9s var(--ease)}
.reveal.show{opacity:1;transform:translateY(0)}
.reveal.delay-1{transition-delay:.08s}
.reveal.delay-2{transition-delay:.16s}
.reveal.delay-3{transition-delay:.24s}
.reveal.delay-4{transition-delay:.32s}
.reveal.fade-left{transform:translateX(-32px)}
.reveal.fade-left.show{transform:translateX(0)}
.reveal.fade-right{transform:translateX(32px)}
.reveal.fade-right.show{transform:translateX(0)}

/* ============================================================
   RESPONSIVE
   ============================================================ */
@media(max-width:1100px){
  .hero-inner{grid-template-columns:1fr;gap:48px}
  .hero-visual{max-width:580px;margin:0 auto}
  .split,.contact-grid,.quote-block{grid-template-columns:1fr;gap:48px}
  .split.flip{direction:ltr}
  .image-frame img{height:420px}
  .stats-grid,.cards.four,.pillars,.capability-row{grid-template-columns:repeat(2,1fr)}
  .cards{grid-template-columns:repeat(2,1fr)}
  .industries{grid-template-columns:repeat(2,1fr)}
  .industry:nth-child(3n){border-right:1px solid var(--line-2)}
  .industry:nth-child(2n){border-right:none}
  .industry:nth-last-child(-n+3){border-bottom:1px solid var(--line-2)}
  .industry:nth-last-child(-n+2){border-bottom:none}
  .process{grid-template-columns:repeat(3,1fr);gap:32px 0}
  .process::before{display:none}
  .footer-grid{grid-template-columns:1fr 1fr}
  .footer-cta{flex-direction:column;align-items:flex-start;text-align:left}
  .campaigns-grid{grid-template-columns:repeat(2,1fr)}
  .campaign-feature{grid-column:span 2;grid-row:span 1}
  .page-hero-inner{grid-template-columns:1fr;gap:32px}
  .page-hero-meta{border-left:none;border-top:1px solid rgba(255,255,255,.15);padding-left:0;padding-top:24px;grid-template-columns:repeat(2,1fr)}
  .about-meta{grid-template-columns:1fr 1fr}
}

@media(max-width:760px){
  .topbar-inner{padding:9px 20px;font-size:12px;flex-wrap:wrap;gap:8px}
  .topbar-left{gap:14px}
  .topbar-right span:not(.pill){display:none}
  .menu-toggle{display:flex}
  .nav-links{
    position:absolute;left:0;right:0;top:100%;
    background:#fff;flex-direction:column;align-items:flex-start;
    padding:22px;gap:18px;border-bottom:1px solid var(--line);
    display:none;box-shadow:var(--shadow-md);
  }
  .nav-links > a{width:100%;padding:10px 14px}
  .nav-links.open{display:flex}
  .nav-cta{align-self:stretch;justify-content:center;margin-left:0}
  .hero{padding:50px 20px 70px}
  .section{padding:70px 20px}
  .section.tight{padding:54px 20px}
  .hero-float-1{left:8px;top:24px;width:200px;padding:14px 16px}
  .hero-float-2{right:8px;bottom:30px;width:190px;padding:14px 16px}
  .stats-grid,.cards,.cards.four,.cards.two,.solution-grid,.pillars,.industries,.capability-row{grid-template-columns:1fr}
  .industry,.pillar{border-right:none!important;border-bottom:1px solid var(--line-2)!important}
  .campaigns-grid{grid-template-columns:1fr;gap:14px}
  .campaign-feature{grid-column:span 1;padding:28px 22px}
  .campaign-feature h4{font-size:21px}
  .campaign-feature .stat-mini{gap:18px;flex-wrap:wrap}
  .programs-bar{padding:14px 18px;gap:14px}
  .footer-logo{width:265px}
  .brand img{width:215px}
  .navbar.scrolled .brand img{width:185px}
  .navbar-inner{padding:16px 20px;gap:12px}
  .cta-panel{padding:48px 28px}
  .footer{padding:60px 20px 24px}
  .footer-grid{grid-template-columns:1fr;gap:32px}
  .footer-bottom{flex-direction:column;gap:14px;text-align:center}
  .page-hero{padding:54px 20px 64px}
  .page-hero-meta{grid-template-columns:1fr;gap:14px}
  .image-frame img{height:340px}
  .quote-block{padding:36px 28px}
  .quote-block blockquote{font-size:19px}
  .form-row{grid-template-columns:1fr}
  .contact-form{padding:30px 24px}
  .floating-contact{right:14px;bottom:14px;padding:12px 18px}
  .about-meta{grid-template-columns:1fr;gap:24px;padding:32px 0}
  .section-head-row{flex-direction:column;align-items:flex-start;gap:16px}
}

/* ============================================================
   PAGE TRANSITION
   ============================================================ */
body.page-leaving{
  opacity:0;
  transform:translateY(8px);
  transition:opacity .35s var(--ease),transform .35s var(--ease);
}